Field Service Professional - Omaha, NE

NRG•Omaha, NE

7d•Onsite

About The Position

Vivint Smart Home, an NRG-owned company, is hiring a Field Service Professional to install, service, and troubleshoot smart home technology while identifying and selling equipment upgrades and service enhancements. The role combines technical work, consultative sales, and customer education. The successful candidate will train homeowners to use their systems and participate in ongoing coaching and leadership development. The position uses a four-day, 4/10 schedule that includes Saturdays. A take-home company vehicle and gas card are provided, and drive time to and from appointments is paid. Training, tools, a cell phone, a tablet, and required job-duty licensing are provided. Field professionals perform a safety assessment at each home.

Requirements

Valid driver’s license and satisfactory driving record.
Ability to pass post-offer background screening and licensing requirements in accordance with applicable laws.
Ability to build rapport and trust with diverse customers and act with integrity.
Ability to safely perform the listed physical job functions, with or without reasonable accommodation.

Nice To Haves

Experience in retail, business-to-consumer (B2C) sales, insurance, or service-based sales.
Experience in cable or satellite installation, pest control, construction, or solar industries; helpful but not required.

Responsibilities

Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
Evaluate customer homes and recommend and sell equipment upgrades or service enhancements on-site.
Train homeowners to use their smart home systems.
Conduct a safety assessment at every home.
Operate a company vehicle for work appointments.

Benefits

Competitive hourly base pay plus uncapped commission and performance incentives.
Paid virtual and on-the-job training, with ongoing coaching and support.
Take-home company vehicle and gas card for work use; paid drive time to and from appointments.
Four-day work weeks on a 4/10 schedule, including Saturdays.
Tools, cell phone, tablet, and paid licensing required for job duties.
Ten paid holidays and two weeks of paid time off.
401(k) with 6% company match.
Employee Stock Purchase Program.
Employee pricing on Smart Home equipment.
Opportunity to earn a yearly company-paid incentive trip for the employee and one guest.