Field Service Professional - Omaha, NE

NRG Energy•Omaha, NE

About The Position

Vivint, an NRG-owned smart home company, is hiring a Field Service Professional to install, service, and troubleshoot smart home technology while identifying opportunities to recommend and sell equipment upgrades and service enhancements. The role combines technical work, customer education, and consultative sales. Professionals train homeowners to use their systems and receive ongoing coaching and leadership development. The position offers hourly base pay plus uncapped commission and performance incentives, paid training, a take-home company vehicle and gas card for work use, and paid drive time to and from appointments. The schedule is four 10-hour workdays, including Saturdays. Vivint provides tools, a cell phone, a tablet, and paid licensing required for the job. Employees conduct a safety assessment at every home.

Requirements

Valid driver’s license and satisfactory driving record.
Ability to pass post-offer background screening and meet licensing requirements in accordance with applicable laws.
Ability to perform the listed physical job functions safely, with or without reasonable accommodation.
Ability to climb and descend ladders repeatedly while carrying tools and equipment.
Ability to frequently lift, carry, and maneuver up to 50 pounds.
Ability to work outdoors in varying weather conditions, including heat and cold.
Ability to enter and work in attics that may exceed 110°F for short periods and have openings as small as 16” x 30” or 18” x 24”.
Ability to crawl, kneel, crouch, and work in awkward postures for up to 60 minutes at a time.
Ability to maintain three points of contact while navigating or traversing trusses without stepping on drywall between trusses.
Ability to stand for extended periods and perform computer and telephone work while seated as needed.
Ability to perform outdoor work where bee stings are possible.
Ability to operate a company vehicle repeatedly.

Nice To Haves

Experience in retail, business-to-consumer sales, insurance, or service-based sales.
Experience in cable or satellite installation, pest control, construction, or solar industries.

Responsibilities

Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
Evaluate customers’ homes and recommend and sell equipment upgrades or service enhancements on-site.
Train homeowners to use their new smart home systems.
Conduct a safety assessment at every home.
Operate a company vehicle and perform field work at customer homes.

Benefits

Competitive hourly base pay plus uncapped commission and performance incentives.
Comprehensive paid virtual and on-the-job training, with ongoing coaching and support.
Take-home company vehicle and gas card for work use.
Paid drive time to and from appointments.
Four-day work week on a 4/10 schedule, including Saturdays.
Tools, cell phone, and tablet provided.
Paid licensing required for job duties.
Ten paid holidays.
Two weeks of paid time off.
401(k) with 6% company match.
Employee Stock Purchase Program.
Employee pricing on Smart Home equipment.
Opportunity to earn a yearly company-paid incentive trip for the employee and one guest.