Field Service Manager

Advantage Pro Services • Houston, TX

51d • Onsite

About The Position

The Field Service Manager is responsible for ensuring the promise of Advantage Pro Services is kept by leading field operations, maintaining quality and consistency, developing technicians, and managing communication and accountability. This role requires hands-on leadership in the field, setting standards for quality, developing team members, and ensuring customer satisfaction. The manager will oversee scheduling, dispatching, crew performance, quality inspections, and safety standards, acting as the primary point of contact for field crews and ensuring seamless communication between field operations and the office.

Requirements

• Field-first leadership experience running crews in home services, property services, construction, landscaping, restoration or a similar hands-on trade.
• A builder with an ownership mindset who measures by the result, not by clocking out.
• A documenter who writes things down and communicates clearly.
• Proven record of developing green hires into reliable pros.
• Valid Texas driver license and a clean driving record.
• Available early and on-site across Houston; this is an in-person, local role.

Nice To Haves

• Bilingual English and Spanish.
• Experience in residential exterior services (pressure washing, window cleaning, gutters) or comparable route-based field work.
• Familiarity with field service software (ServiceTitan, Jobber, or comparable).
• Houston-area market knowledge.

Responsibilities

• Schedule and dispatch crews, set the day, and keep jobs moving on time across the Houston area.
• Ensure crews are staffed, routed, and producing at or above target efficiency every day.
• Inspect the work and catch problems before the customer does.
• Own return visits and rework to ensure high quality.
• Hold a high quality bar and have direct conversations when work falls short.
• Train new Technicians and coach veteran employees.
• Develop Lead Techs and Tech Drivers from the crews.
• Document field activities and keep the office informed.
• Own the fix and follow-up for issues to the root cause.
• Partner with sales and the office to align promises and delivery.
• Enforce safety and company standards on every site.
• Track crew performance and report it with accurate data.

Benefits

• Base salary of $50,000 to $60,000, depending on experience, plus an annual performance bonus.
• Paid time off (PTO).
• Health insurance.
• Supplemental benefits.
• 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed