Field Service Manager

Republic National Ind • Addison, TX

55d • Onsite

About The Position

The Field Service Manager serves as the central point of contact between customers, vendors, and internal teams, overseeing multiple installation projects simultaneously within an assigned territory. This role demands a highly organized and proactive leader who can anticipate challenges, resolve issues quickly, and keep projects moving forward without losing sight of the customer experience. Building and maintaining strong relationships across all stakeholders is critical, as this position bridges the gap between the field and internal departments. The ideal candidate is a self-driven professional who thrives in an independent, fast-paced environment and takes pride in delivering quality results from the kickoff project through final installation.

Requirements

• Self-motivated with strong interpersonal communication skills.
• Problem solving and organizational skills.
• Great customer service.
• Proficiency in MS software.
• Project management and planning
• Flexibility in approach to different types of business problems and a willingness to change course to avoid project setbacks
• Able to create and establish structure and process across cross-functional teams
• Experience working independently
• Collaborative, Adaptable, Creative, Honest, Positive
• Represent Republic Elite with pride and integrity.
• Provide a favorable customer experience from initial contact through installation.
• Promote and enable constructive communication between departments.
• Follow all safety and environment regulations.
• Valid driver’s license
• Ability to travel up to 50%.

Nice To Haves

• An understanding of carpentry, building, and contracting is preferred.

Responsibilities

• Coordinate installation project with customer.
• Approve and submit subcontractor invoices/draws for payment.
• Anticipate and resolve customer issues.
• Build and maintain constructive relationships with customers, sales, and administration.
• Maintain strong visibility on job site

Benefits

• Medical, dental, vision insurance (cost & coverage details provided upon enrollment)
• Retirement plan (Traditional 401k and Roth 401k) with company match
• Employer paid Basic Life and AD&D insurance
• Employer paid Long-Term Disability
• Paid time off (including vacation and sick leave in accordance with applicable state and local laws)
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed