Field Service Manager

Staff Zone/Select People • Raleigh, NC

21d

About The Position

The Field Service Manager services existing clients, supports sales functions, and assists the Branch Manager with dispatch each morning. The role engages in sales, customer service, and business development while traveling throughout an assigned territory to visit regular and prospective customers. The position includes frequent customer site visits, daily coordination with team members, recording customer and prospect contacts in proprietary software, and submitting weekly reports to management. The manager also assists with branch operations and reports to the branch daily for dispatch.

Requirements

• Experience in sales and/or customer service is a plus.
• Ability to upsell current business.
• Valid driver’s license and a clean driving record for the past three years.
• Ability to pass a drug screen.
• Ability to adapt to and perform in inclement weather.
• Strong verbal and written communication skills.

Nice To Haves

• Experience in sales and/or customer service.

Responsibilities

• Engage in sales, service, and business development.
• Travel throughout the assigned territory to visit regular and prospective customers and maintain good customer service, completing 12–15 site visits per day.
• Strategize and communicate daily with fellow team members.
• Record customer and prospect contact information in proprietary software.
• Transmit reports to management weekly.
• Assist with operations at the branch.
• Report to the branch daily for dispatch.
• Work every third weekend and some holidays as required.

Benefits

• Competitive base salary of $55,000 plus up to a 30% bonus opportunity, paid monthly.
• Staff Zone company vehicle and gas allowance.
• Company cell phone and iPad.
• Full and generous benefits package, including a 401(k) with company match.
• Training program and ongoing support and coaching.
• Incentive contests and recognition throughout the year for top performers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed