Field Service Manager

Advantage Pro Services • Houston, TX

53d • $55,000 - $65,000 • Onsite

About The Position

Advantage Pro Services is seeking a Field Service Manager to oversee field operations and ensure the company's promise of on-time arrival, excellent work, and customer satisfaction is met. This is a hands-on role where the manager will lead crews in the field, set quality standards, develop technicians, and ensure efficient operations across the Houston area. The ideal candidate is a leader who prioritizes being in the field over desk work and takes personal responsibility for job quality.

Requirements

• Field-first leadership experience running crews in home services, property services, construction, landscaping, restoration, or a similar hands-on trade.
• A builder with an ownership mindset who measures by the result, not by clocking out.
• A documenter who writes things down and communicates clearly.
• Proven record of developing green hires into reliable pros.
• Valid Texas driver license and a clean driving record.
• Available early and on-site across Houston; this is an in-person, local role.

Nice To Haves

• Bilingual English and Spanish.
• Experience in residential exterior services (pressure washing, window cleaning, gutters) or comparable route-based field work.
• Familiarity with field service software (ServiceTitan, Jobber, or comparable).
• Houston-area market knowledge.

Responsibilities

• Schedule and dispatch crews, set the day, and keep jobs moving on time across the Houston area.
• Ensure crews are staffed, routed, and producing at or above target efficiency every day.
• Inspect work to identify and resolve issues before the customer does.
• Own return visits and rework to ensure high-quality results.
• Maintain a high quality standard and address performance issues directly.
• Train new technicians and coach experienced ones.
• Develop future Lead Technicians and Tech Drivers from existing crews.
• Document field activities and communicate updates to the office to prevent customer surprises.
• Take ownership of problem resolution and follow-up to address root causes.
• Collaborate with sales and office staff to align promises with delivered services.
• Enforce safety and company standards on all job sites.
• Track and report crew performance with accurate data.

Benefits

• Base salary of $50,000 to $60,000, depending on experience, plus an annual performance bonus
• Paid time off (PTO)
• Health insurance
• Supplemental benefits
• 401(k) retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed