Field Service Lead - Danville, VA

TWO-TAC LLC•Danville, VA
•$65,000 - $80,000

About The Position

AMERI-CANS is seeking a skilled and reliable Field Service Lead for the Danville, Virginia region. The role coordinates, executes, and upholds high-quality field operations, including maintenance, service work, site surveys, trailer installations, and emergency responses. The lead supports daily supervision, safety compliance, field execution, operational readiness, and team training, while ensuring work meets company standards and client service commitments. The position requires a proactive, hands-on professional who can solve problems, communicate effectively, and work independently. Training takes place at the Manassas Park, Virginia, location for approximately 30–45 days; lodging, per diem, and travel expenses will be reimbursed.

Requirements

  • Any combination of education and experience demonstrating the skills and knowledge required for successful performance.
  • Ability to obtain and maintain required certifications, licenses, and registrations, including DOT Health Certification and a valid driver's license.
  • Must maintain a clean DMV record.
  • Strong leadership, communication, and field coordination skills.
  • Proficiency operating, driving, and maintaining service trucks and field equipment.
  • Strong problem-solving ability and sound judgment in dynamic, fast-paced environments.
  • Ability to train, mentor, and develop team members to meet quality and performance expectations.
  • Strong organizational skills and ability to manage multiple tasks, projects, and priorities.
  • Comfort communicating with clients, supervisors, and cross-functional partners.
  • Ability to perform essential duties with minimal supervision.
  • Ability to sit or stand for extended periods and use hands and fingers; ability to stoop, crawl, bend, twist, reach, and crouch as needed.
  • Ability to lift up to 50 lbs and drag up to 185 lbs.

Nice To Haves

  • Previous field service, maintenance, or logistics experience is strongly preferred.
  • Leadership or team supervision experience is highly desirable.
  • Experience with portable sanitation, equipment operation, or construction services is a plus.
  • Familiarity with maintenance workflows, job tracking, and field documentation is preferred.

Responsibilities

  • Provide daily supervision and quality control of maintenance operations, ensuring safe, accurate, and timely execution.
  • Coordinate with the Inventory Specialist and Maintenance Manager on supplies, equipment readiness, and operational planning.
  • Supervise and support field technicians on site, resolve issues, and ensure successful job completion.
  • Operate, drive, troubleshoot, and maintain service trucks and equipment, and respond to urgent field needs.
  • Perform service work, pickups, deliveries, site surveys, trailer system installations, and troubleshooting calls; communicate professionally with site contacts.
  • Ensure adherence to safety protocols, operational standards, and equipment-handling requirements.
  • Maintain the cleanliness, organization, and security of the yard, shop, tools, and service areas.
  • Coordinate field activities with other team leads and crews.
  • Train, mentor, and develop team members in procedures, equipment operation, and quality-control standards.
  • Monitor performance, report field updates, and complete required tasks to meet branch service commitments.
  • Communicate customer requests and service calls to internal administrative staff, accurately transcribe them, and notify the appropriate parties.
  • Maintain effective communication with management, clients, and team members.
  • Demonstrate knowledge of company policies, procedures, and service standards; promote teamwork, accountability, and safe, compliant operations.

Benefits

  • Medical, dental, and vision benefits.
  • Company-matched 401(k).
  • Company-paid short-term disability and accident supplemental insurance.
  • Company-paid life and AD&D insurance.
  • Employee Assistance Program (EAP).
  • Paid time off (10 days).
  • Paid sick time (4 days).
  • Personal days (4 days).
  • 11 paid federal holidays.
  • Unlimited growth potential.
  • Professional development.
  • Lodging, per diem, and travel expenses reimbursed during the 30–45-day training period.
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