Field Service Engineer

TRUMPF • Orlando, FL

22h • $28 - $44

About The Position

The Field Service Engineer installs, troubleshoots, maintains, and repairs TRUMPF CNC machines while building and developing strong customer relationships. The role involves working directly with customers and their machines to ensure equipment operates within expected tolerance, and providing onsite training on machine operation or repair.

This position requires 100% nationwide travel, including overnight stays, occasional weekends, and international travel. The engineer works with Product Support and cross-functional teams and documents technical conditions and repair missions.

Requirements

• Associate's degree or technical school degree in engineering principles, or a suitable combination of education and work experience.
• Must have and maintain a clean, valid driver's license and driving record.

Nice To Haves

• Experience with computer software, file management, electronics, digital circuits, wiring, mechanics, and hydraulics.

Responsibilities

• Work with customers and machines to ensure equipment operates within expected tolerance.
• Coordinate with Product Support for technical assistance and provide diagnostic feedback.
• Use visual clues, computer programs, and diagnostic tools to diagnose machine difficulties.
• Read and use company repair manuals and work orders; suggest updates to technical documentation when appropriate.
• Assemble, install, and align equipment; clean, replace, or install parts to maintain machinery and equipment.
• Accurately report machine technical conditions and information to PSG and management.
• Interface with cross-functional teams, including applications, sales, engineering, and production.
• Provide onsite customer training on machine operation and/or repair.
• Submit organized and helpful service reports for each repair mission.

Benefits

• 401(k) with generous company match.
• Comprehensive medical, dental, and vision benefits; employer HSA contributions; and 100% employer-paid vision premiums for employees and eligible dependents.
• Tuition reimbursement and student loan guidance.
• Paid family and parental leave programs, plus reproductive and family health resources.
• Paid time off available from day one and 11 paid company holidays.
• Company-paid life insurance at two times base salary, plus short- and long-term disability coverage.
• Gym membership subsidy, employee referral bonuses, recognition awards, and a scholarship program for employees' children.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree