Field Service Engineer

All Fill Inc. • West Whiteland Township, PA

21h • Onsite

About The Position

We are seeking a Field Service Engineer who is eager to learn and support multiple areas of our business. This role is hands-on and customer-facing, focused on installing, servicing, troubleshooting, and maintaining packaging equipment at customer sites. The ideal candidate is technically curious, mechanically inclined, and comfortable traveling approximately 50% of the time to support customers nationwide. This position offers the opportunity to gain exposure to a broad range of packaging technologies and grow within a well-established organization.

Requirements

• Technical experience in field service, packaging equipment, automation, or industrial machinery.
• Strong mechanical and electrical troubleshooting skills.
• Willingness and ability to travel approximately 50% of the time.
• Ability to work independently in customer environments.
• Strong communication and customer service skills.
• Valid driver's license and ability to travel by air and car.

Nice To Haves

• Experience with packaging or processing equipment.
• Exposure to VFFS systems, fillers, conveyors, or labeling equipment.
• PLC troubleshooting experience.
• OEM or customer-facing service experience.

Responsibilities

• Provide on-site field service support for All-Fill packaging equipment, including: Filling systems, VFFS bagging systems, Checkweighers, Labeling systems, Bottle unscramblers, Capping equipment
• Willingness and ability to travel to customer locations as required (approximately 50% travel).
• Install, commission, troubleshoot, and repair equipment at customer facilities.
• Diagnose mechanical, electrical, pneumatic, and control system issues.
• Perform preventative maintenance and respond to service calls.
• Train customers in proper equipment operation and basic maintenance.
• Document service activities and communicate findings with internal teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees