Field Service Engineer- Phoenix, AZ
About The Position
At SCIEX, one of Danaher’s operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust. The Field Service Engineer is responsible for maintaining, installing, and repairing instrumentation at both internal and external customer sites, including strategic accounts. This position works independently to resolve all assigned customer and technical issues. Mentors and develops less experienced staff members. This position reports to the District Service Manager and is part of the Field Technical Service organization working remotely to cover Phoenix, Arizona. SCIEX believes in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home.
Requirements
- Associate’s degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering or equivalent experience (i.e. Military Certificates in electronics or avionics).
- At least 5 years LCMS and/or capillary electrophoresis experience is required.
- Prior experience using and/or servicing mass spectrometry or scientific instrumentation.
- Meet Vendor Credentialing requirements.
- Ability to travel – Domestic/International travel by vehicle or airplane, with up to 50% overnight travel may be required and exposure to seasonal weather based on geographic region.
- Must have a valid driver’s license with an acceptable driving record.
- Ability and willingness to lift up to 50 lbs. along with ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist.
Nice To Haves
- Ability to troubleshoot and follow problem-solving procedures.
- Experience with electrical and electrical mechanical technology and follow all required safety protocols.
Responsibilities
- Maintaining, installing, and repairing instrumentation at both internal and external customer sites, including strategic accounts.
- Working independently to resolve all assigned customer and technical issues.
- Mentoring and developing less experienced staff members.
- Performing high-quality installation, repair, and maintenance on mass spectrometers, HPLC, and/or capillary electrophoresis instrumentation with a solid understanding of Sciex or competitive products.
- Performing qualification services and customer training.
- Ensuring customer satisfaction at strategic accounts.
- Completing administration duties (logging service activities, expense reporting, inventory, etc.).
Benefits
- Comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
- Bonus/incentive pay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
