Field Service Engineer
TRUMPF•Plymouth, MI
•Onsite
About The Position
This position installs, troubleshoots, maintains, and repairs TRUMPF CNC machines while building and developing strong customer relationships. It involves working closely with customers and their machines to ensure equipment operates within expected tolerances, diagnosing machine issues, and providing onsite customer training. The role requires 100% nationwide travel, including overnight stays, occasional weekends, and international travel.
Requirements
- Associate program or technical school degree in engineering principles, or a suitable combination of education and work experience.
- Must have and maintain a clean and valid driver's license and driving record.
Nice To Haves
- Experience in computer software, file management, electronics, digital circuits, wiring, mechanics, and hydraulics.
Responsibilities
- Work closely with customers and machines to ensure equipment operates within expected tolerance.
- Work with Product Support for technical assistance and provide diagnostic feedback.
- Use visual clues, computer programs, and diagnostic tools to diagnose machine difficulties.
- Read and use company repair manuals and work orders to assist with repairs, and suggest updates to technical documentation when appropriate.
- Assemble, install, and align equipment; clean, replace, or install parts to maintain machinery and equipment.
- Accurately report machine technical conditions and information to PSG and management.
- Interface with cross-functional teams, including applications, sales, engineering, and production.
- Provide onsite customer training on machine operation and/or repair.
- Submit organized and helpful service reports for each repair mission.
Benefits
- 401(k) with generous company match.
- Comprehensive medical, dental, and vision benefits, with employer HSA contributions and 100% employer-paid vision premiums for employees and eligible dependents.
- Tuition reimbursement and student loan guidance.
- Paid family and parental leave programs, plus reproductive and family health resources.
- Paid time off available from day one and 11 paid company holidays.
- Company-paid life insurance at two times base salary, plus short- and long-term disability coverage.
- Gym membership subsidy.
- Employee referral bonuses.
- Recognition awards.
- Scholarship program for employees' children.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
