Field Service Engineer - Yieldstar

ASML•Hillsboro, OR

5d•Onsite

About The Position

ASML Field Service Engineers service lithography and metrology machines at customer sites. The Field Service Engineer - Yieldstar installs, upgrades, qualifies, diagnoses, repairs, and maintains equipment, interacting daily with customers and regularly interfacing with senior engineers and line managers. The role independently handles most technical problems and executes planned regular and irregular maintenance activities, with work reviewed based on results. The position follows a compressed work week of alternating three- and four-day weeks, with 12-hour shifts from 7 a.m. to 7 p.m. or 7 p.m. to 7 a.m. More than half of the time is spent in a clean room working with electromechanical equipment. The engineer wears a cleanroom Gore-Tex suit and required PPE, and may travel domestically and internationally for training or cross-site support. Travel is approximately 10%, including an initial two-week training period and possible additional training lasting two to seven weeks during the first year. Training locations may include Phoenix or San Diego, Taiwan, Germany, and the Netherlands. The role requires access to controlled technology under U.S. Export Administration Regulations. Candidates must be legally authorized to access that technology before beginning work. The listed base hourly pay range is $34–$51. ASML offers employees and their families medical, dental, vision, and basic life insurance, participation in the company 401(k) plan, eight hours of vacation leave per month, and 13 paid holidays per calendar year.

Requirements

Bachelor’s degree or an equivalent combination of education, skills, and experience.
At least five years of hands-on experience with mechanical systems, pneumatics, hydraulics, electronics, or semiconductor processes.
Proficiency in Microsoft Office and Excel VBA.
Customer-focused mindset gained in a professional setting.
Mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, semiconductor processes, and relevant software.
Ability to observe and respond to people and situations and interact with others encountered during work.
Ability to learn and apply new information or skills.
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency, and professionalism.
Attention to detail and accuracy, and ability to work effectively in a demanding environment with changing workloads and deadlines.
Ability to work independently or as part of a team and follow through with minimal supervision.
Open, clear, concise, and professional communication skills.
Legal authorization to access controlled technology under applicable U.S. export regulations before beginning work.
Ability to work 12-hour shifts and spend more than half of the time in a clean room wearing a cleanroom suit and PPE.
Ability to travel approximately 10% domestically and internationally for training or cross-site support.

Responsibilities

Diagnose equipment issues, identify root causes, and define action plans for solutions.
Independently execute action plans and resolve most technical problems.
Escalate issues when necessary, providing clear problem statements and technical communication.
Regularly communicate with internal and external customers about planning and progress.
Follow safety requirements, including pre-work safety assessments and use of required PPE.
Perform hands-on work above, beneath, and around machines, including from ladders and platforms.
Properly handle, package, administer, and return parts and tools after work is complete.
Contribute to continuous improvement through failure analysis reports, post-mortems, procedure updates, and opportunities to reduce cycle times and costs.
Keep current with machine changes through ongoing learning and training.