Field Service Engineer - Yieldstar

ASML•Hillsboro, OR

8d•$34 - $51•Onsite

About The Position

Field Service Engineers at ASML service lithography and metrology machines at customer sites. The Field Service Engineer - Yieldstar interacts daily with customers and regularly interfaces with senior engineers and line managers from both internal and external customer organizations. The role handles most problems independently, executes defined action plans for regular and irregular maintenance, and performs diagnostics and maintenance with performance reviewed based on results. The position works a compressed work week of 12-hour shifts, alternating three or four days per week. Work may involve spending up to 12 hours in a clean room wearing a cleanroom Gore-Tex suit and PPE, with more than 50% of working time generally spent inside the clean room working with electromechanical equipment. The role includes 10% domestic and international travel for training or cross-site support. Initial training travel lasts two weeks and further training may last two to seven weeks during the first year. Training locations may include Phoenix or San Diego, Taiwan, Germany, and the Netherlands. The stated base annual hourly pay range is $34–$51. Pay is determined based on role, level, location, market data, and candidate-specific factors. ASML offers medical, dental, vision, and basic life insurance, participation in its 401(k) plan, eight hours of vacation leave per month, and 13 paid holidays per calendar year. The position requires legal authorization to access controlled technology under U.S. export regulations before beginning work.

Requirements

Bachelor’s degree or an equivalent combination of education, skills, and experience.
At least five years of hands-on experience with mechanical systems, pneumatics, hydraulics, electronics, or semiconductor processes.
Proficiency in Microsoft Office and Excel VBA.
Customer-focused mindset gained in a professional setting.
Mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, semiconductor processes, and relevant software.
Ability to observe and respond to people and situations and interact with others encountered during work.
Ability to learn and apply new information or skills.
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency, and professionalism.
Attention to detail and a high degree of accuracy, with the ability to work effectively in a demanding environment with changing workloads and deadlines.
Ability to work independently or as part of a team and complete assignments with minimal supervision.
Open, clear, concise, and professional communication skills.
Ability to meet the physical requirements of the role, including occasional lifting or moving of up to 35 pounds and the specified vision requirements.
Legal authorization to access controlled technology under U.S. export regulations before beginning work.

Responsibilities

Diagnose problems, identify root causes, and define action plans for solutions.
Execute action plans independently and handle most technical problems independently.
Escalate issues when necessary, providing clear problem statements and technical communication.
Regularly communicate with internal and external customers about planning and progress on actions.
Follow safety requirements, including pre-work safety assessments and wearing required PPE.
Perform hands-on work above, beneath, and around machines, including using ladders and platforms.
Handle, package, administer, and return parts and tools properly after work is complete.
Contribute to continuous improvement through defect or failure analysis reports, post-mortems, procedure updates, and opportunities to reduce cycle times and costs.
Keep current with machine changes through continuous learning and training.
Service lithography and metrology machines, potentially including installation, upgrades, qualification, diagnostics, repair, and maintenance.