Field service engineer
About The Position
Flex is seeking a Field Service Engineer to provide installation supervision, testing, commissioning, maintenance, and repair of low-voltage distribution gear, transformers, and related power distribution equipment. The role reports to the Field Service Manager and supports work at customer sites. Flex plans to spin off its Cloud and Power Infrastructure segment as Axiom in Q1 2027; if the planned spin occurs, this role will support Axiom, which focuses on critical digital infrastructure and power and thermal management solutions for AI data centers and other mission-critical applications. The engineer prepares technical reports and test sheets; monitors spare parts, tools, equipment, and consumables; follows company and site safety requirements; attends site meetings; and coordinates with project management and site personnel. The role also provides customer service, communicates regularly with Project Managers, works to eliminate waste and improve processes, and follows company policies and applicable health and safety practices. The position requires travel of 50% or more, on-call availability, weekend work, and overtime as required. The employee must be able to respond to emergency calls and arrive within two hours.
Requirements
- Education to the Associate level in electrical power distribution or a related field, and/or at least 3 years of similar work experience in a related field.
- Demonstrated experience with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and communication protocols.
- Ability to travel 50% or more.
- Ability to work on-call, weekends, and required overtime.
- Ability to respond to emergency calls and arrive within 2 hours.
Nice To Haves
- Military experience.
- Data center or equivalent mission-critical system experience.
- Three to five years of experience designing low-voltage switchgear assemblies/systems and/or power distribution equipment.
- Knowledge and understanding of applicable UL standards, including UL 67, UL 1008, UL 1008S, UL 60950, UL 891, and UL 1558.
Responsibilities
- Provide installation supervision, testing, commissioning, maintenance, and repair for low-voltage distribution gear, transformers, and related power distribution equipment.
- Prepare technical reports and test sheets, and monitor spare parts, tools, equipment, and consumables.
- Follow company and site safety regulations and perform work safely.
- Attend appropriate site meetings.
- Interface with Project Management and site personnel.
- Provide excellent customer service by listening to and addressing client needs or escalating them for resolution.
- Communicate regularly with Project Managers, receiving and relaying information.
- Proactively eliminate waste and add value to processes.
- Adhere to company policies and rules.
Benefits
- Full range of medical, dental, and vision plans
- Life insurance
- Short-term and long-term disability
- Matching 401(k) contributions
- Vacation and paid sick time
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
