Field Service Engineer - Proton Therapy - Voorhees, NJ

Siemens Healthineers•WAS PA, PA

1d•$71,950 - $98,934•Onsite

About The Position

The Field Service Engineer provides highly visible customer support as part of a customer-site-dedicated team and is responsible for the on-site operation, maintenance, and performance of the Varian Proton Therapy System. The role is based onsite in Voorhees, New Jersey. The system includes high-vacuum equipment; cryogenics and superconducting magnets; high-voltage AC and DC applications; RF power delivery; X-ray and computed tomography; industrial robots and motion control; industrial PLC controls; and radiation dosimetry. The engineer maintains professional knowledge and safety awareness, supports customers in operating the system, performs operational quality checks and planned maintenance, documents service work, and completes assignments, service bulletins, upgrades, training, and certifications on time. The role may also support site responsibilities such as safety coordination, spare-parts inventory control, or radiation safety coordination. Work schedules vary by assigned location and may include first, second, or third shifts, or compressed day or night schedules. Rotating weekends and up to 30% travel may be expected.

Requirements

Associate’s degree in an Engineering Technologies field of study, or two years of applicable experience in the military or high-tech industry.
Ability to work at heights above 20 feet or in cramped spaces.
Fluency in written and spoken English.
Customer-focused attitude.
Ability to troubleshoot using technical drawings and root-cause methodologies.
Intermediate knowledge of mechanical tooling, including torque wrenches; precision gauges and levels; vernier scales, calipers, and micrometers; drills, saws, taps, and dies; and lubrication and adhesives.
Intermediate knowledge of electrical tooling, including digital multimeters, oscilloscopes, circuit/component tooling, and soldering.
Ability to satisfy applicable client vendor credentialing requirements, which may include identification verification, background checks, drug screens, immunizations, annual TB testing, and healthcare training.
Ability to work an assigned shift schedule, which may include first, second, or third shift; 8-hour days; compressed 10- or 12-hour day or night shifts three or four days/nights per week; and rotating weekends.
Willingness or ability to travel up to 30% may be expected.

Nice To Haves

Fundamental knowledge of computer and network systems.
Previous experience in a high-tech industry or military technical support roles.

Responsibilities

Maintain professional knowledge and safety consciousness in accordance with VMS guidelines and perform work under the safest conditions.
Provide highly visible customer support, including assisting the customer with system operation.
Serve as the company liaison with the customer on technical and administrative matters.
Perform operational quality checks, including planned maintenance, in a timely manner.
Provide accurate, detailed, and concise field service reports.
Complete assignments, Service Technical Bulletins, and upgrades in a timely manner.
Complete mandatory training assignments and certifications on time to maintain FDA compliance.
Become proficient with internal business and Proton System software, including Microsoft Office Suite, SAP, Salesforce, Siemens PLC GUI, and Varian Treatment Control applications.
Be responsible for or support site roles such as Site Safety Coordinator, Spare Parts Inventory Controller, or Radiation Safety Coordinator.
Meet and continue to meet applicable vendor credentialing requirements for client-site access.