Field Service Engineer II

WEG Electric Corp•Duluth, GA

About The Position

WEG Electric Corp. is hiring a Field Service Engineer II to support its Battery Energy Storage Systems (BESS). The role involves commissioning, maintenance, troubleshooting, and service activities to help ensure optimal system performance and reliability. The engineer will provide technical expertise to customers and service partners, deliver training, coordinate service activities, and support the long-term operation of installed energy storage systems. Candidates must be authorized to work in the United States; WEG Electric Corp. does not offer visa sponsorship for this role. Applicants must submit an updated resume and complete the company application. WEG Electric Corp. is an Equal Opportunity/Affirmative Action employer.

Requirements

At least 3 years of experience in field service, commissioning, maintenance, technical support, power systems, automation, industrial equipment, or a related field.
Knowledge of electronic equipment, including power converters.
Understanding of PLCs and industrial automation systems.
Ability to use diagnostic and testing tools and equipment.
Ability to read and interpret schematics, drawings, and technical documentation.
Knowledge of power and distribution transformers.
Proficiency with Microsoft Office Suite.
Knowledge of applicable safety standards, regulations, and industry practices.
Strong troubleshooting, analytical, and problem-solving skills.
Effective verbal and written communication skills.
Strong organizational and time management skills.
Ability to work independently and collaboratively with cross-functional teams.
Strong customer service focus and attention to detail.
High School Diploma or GED required.
Must be authorized to work in the United States; visa sponsorship is not offered.
Submit an updated resume and complete the company application to be considered.

Nice To Haves

Experience troubleshooting electrical, electronic, automation, power conversion, or energy storage equipment.
Experience with Battery Energy Storage Systems (BESS).
Technical certification in Electrical Systems, Electronics, Automation, Industrial Maintenance, Mechatronics, or a related technical field.
Engineering degree or equivalent combination of education and relevant experience.
Experience supporting customers, contractors, service providers, or industrial facilities.
Experience with renewable energy, utility-scale electrical equipment, or energy storage systems.

Responsibilities

Develop and deliver training programs for customers and local service partners.
Create commissioning, operation, maintenance, service, and troubleshooting documentation.
Manage warranties for WEG and third-party equipment, including transformers, power converters, batteries, and related components.
Coordinate, manage, and execute commissioning activities for installed BESS projects.
Coordinate and manage scheduled maintenance performed by WEG and third-party service providers.
Coordinate and manage corrective and emergency service activities.
Support and administer Operations & Maintenance (O&M) agreements.
Develop service plans to support and maintain the installed customer base.
Monitor operating systems through remote access platforms to help achieve performance, availability, and reliability targets.
Provide technical support for installed systems, including participation in a 24/7 support rotation.
Interface with customers, system operators, and service partners to coordinate system operations and scheduling.
Manage spare parts inventory and logistics.
Maintain tools, equipment, and materials needed to perform service activities safely and effectively.
Complete required service documentation and reports.
Perform other duties and responsibilities as assigned.