Field Service Engineer I - Minneapolis, MN

Danaher Corporation•Minneapolis, MN

2d•$28 - $41•Remote

About The Position

The Field Service Engineer I maintains, installs, and repairs instrumentation at internal and external customer sites, including strategic accounts. The role works independently to resolve assigned customer and technical issues and mentors and develops less experienced staff. It is part of SCIEX’s Field Technical Service organization, works remotely from home, and covers Minnesota, North Dakota, South Dakota, Iowa, and Wisconsin. The position reports to the District Service Manager. The engineer performs installation, repair, and maintenance of mass spectrometers, HPLC, and/or capillary electrophoresis instrumentation; performs qualification services and customer training; and supports customer satisfaction at strategic accounts. Administrative duties include logging service activities, expense reporting, and inventory management. Domestic and international travel by vehicle or airplane may be required, with up to 50% overnight travel.

Requirements

Associate’s degree (A.S./A.A.S.) or bachelor’s degree (B.S./B.A.) in Life Sciences, Chemistry, or Engineering, or equivalent experience such as military certificates in electronics or avionics.
LCMS and/or capillary electrophoresis experience is required.
Prior experience using and/or servicing mass spectrometry or scientific instrumentation.
Meet vendor credentialing requirements.
Ability to travel domestically and internationally by vehicle or airplane, with up to 50% overnight travel potentially required.
Valid driver’s license with an acceptable driving record.
Ability and willingness to lift up to 50 lbs. and to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist.

Nice To Haves

Ability to troubleshoot and follow problem-solving procedures.
Experience with electrical and electromechanical technology and following required safety protocols.

Responsibilities

Maintain, install, and repair instrumentation at internal and external customer sites, including strategic accounts.
Independently resolve assigned customer and technical issues.
Mentor and develop less experienced staff members.
Perform installation, repair, and maintenance of mass spectrometers, HPLC, and/or capillary electrophoresis instrumentation.
Perform qualification services and customer training.
Support customer satisfaction at strategic accounts.
Complete administrative duties, including logging service activities, expense reporting, and inventory management.