Field Service Engineer I - Minneapolis, MN

Danaher•Minneapolis, MN

1d•Remote

About The Position

The Field Service Engineer I maintains, installs, and repairs instrumentation at internal and external customer sites, including strategic accounts. The role works independently to resolve assigned customer and technical issues, performs qualifications services and customer training, and supports customer satisfaction at strategic accounts. It also includes mentoring and developing less experienced staff members and completing administrative duties such as logging service activities, expense reporting, and inventory management. This remote position is part of the Field Technical Service organization and covers Minnesota, North Dakota, South Dakota, Iowa, and Wisconsin. The role may require domestic or international travel by vehicle or airplane, including up to 50% overnight travel, and exposure to seasonal weather. The position is eligible for remote work from home. The hourly range is $27.70 to $40.50, and the role is also eligible for bonus or incentive pay. Benefits include paid time off, medical, dental, and vision insurance, and a 401(k), subject to eligibility.

Requirements

Associate’s degree (A.S./A.A.S.) or bachelor’s degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering, or equivalent experience, such as military certificates in electronics or avionics.
LCMS and/or capillary electrophoresis experience.
Prior experience using and/or servicing mass spectrometry or scientific instrumentation.
Meet vendor credentialing requirements.
Ability to travel domestically and internationally by vehicle or airplane; up to 50% overnight travel may be required.
Valid driver’s license with an acceptable driving record.
Ability and willingness to lift up to 50 pounds and to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist.

Nice To Haves

Ability to troubleshoot and follow problem-solving procedures.
Experience with electrical and electromechanical technology and following required safety protocols.

Responsibilities

Maintain, install, and repair instrumentation at internal and external customer sites, including strategic accounts.
Independently resolve assigned customer and technical issues.
Perform high-quality installation, repair, and maintenance on mass spectrometers, HPLC, and/or capillary electrophoresis instrumentation.
Perform qualification services and customer training.
Support customer satisfaction at strategic accounts.
Mentor and develop less experienced staff members.
Complete administrative duties, including logging service activities, expense reporting, and inventory management.