Field Service Coordinator

Enchanted Rock Management LLC•Houston, TX

9m•Onsite

About The Position

Enchanted Rock is a leader and innovator of Electrical Resiliency-As-A-Service. Our advanced dual-purpose microgrids protect companies, critical infrastructure, and communities from unexpected power outages, ensuring business continuity and civic durability. Enchanted Rock’s dual-purpose microgrids use natural gas and renewable natural gas (RNG) to drive the nation’s most dependable microgrids — all while producing significantly lower to zero carbon emissions than traditional diesel backup generators. Powered by Granite Ecosystem™, our revolutionary software system, Enchanted Rock solutions provide 24/7/365 monitoring, optimization, and forecasts to enable worry-free, reliable power for businesses. The Enchanted Rock solution brings together patented technologies, advanced dual-purpose microgrid designs and integrated end-to-end services. The Power is On and we keep it on. Enchanted Rock is looking to hire a detailed-oriented, driven, and resourceful local Field Service Coordinator to assume responsibilities of work planning, scheduling, coordination and additional duties as needed in Houston, Texas.

Requirements

Bachelor’s degree in Business Administration, Finance, or commiserate experience.
A minimum of 3 years’ experience in a similar role.
Solid knowledge of data analysis, business system software, and forecasting techniques.
Excellent computer proficiency in Microsoft programs such as, but not limited to, Excel, Word, Outlook, and other database related programs.
An analytical mind with strong attention to detail and business acumen.
Outstanding organizational and critical thinking skills.
Excellent communication and leadership abilities.
Knowledge of power generating or industrial equipment and technologies
Strong leadership/management/communication skills
Strong organizational/prioritizing skills
Ability to make significant independent judgments.
Required to have eyesight corrected at 20/40 to accurately read and interpret such as but not limited to instruments, gauges, and manuals
Must be physically capable of wearing protective equipment (PPE) including but not limited to fall protection equipment, hardhat, safety shoes, safety glasses etc.
Must be able to work in a dynamic environment and work against deadlines.
Communicates well with colleagues and customers.
Able to demonstrate and present an elevated level of professionalism and organization.
Ability to work in a team environment and coordinate with other business units.

Nice To Haves

Power plant experience in scheduling, planning or outage management.
Experience in Combined Cycle, Simple Cycle power plants, and mobile power generation equipment
Must be open to training, direction, and constant learning and improvement.

Responsibilities

Manage, maintain, and interface with field service operations regarding work order management and asset availability including but not limited to, creation, closure, data entry and reporting.
Interface with field service operations to manage and ensure all planned maintenance activities are being performed in alignment with contractual obligations.
Interface and manage with field service operations on Data reporting.
Responsible for ensuring that materials are procured, and delivery aligned with field service schedule and objectives by working with purchasing, inventory, and shop personnel.
Responsible for managing unique customer contractual requirements as needed.
Interface with engineering in project development and completion.
Prioritize preventive and corrective maintenance schedule/ plans daily using CMMS, adjusting as new issues arise.
Interfaces with Enchanted Rock Operations to ensure maintenance schedules align with market conditions and provides recommendations on timing of maintenance.
Coordinates with regional management including scheduling, route planning, and forecasting.
Audit work orders, part, and materials documentation
Verify requested work matches descriptions of work performed.
Communicate any discrepancies with submitted work orders to regional management.
Assists in developing and refining processes across the organization.
Recommends best practices relating to operations and maintenance.
Works with contractors/third parties and ensures they comply with Enchanted Rock’s work policies.
Learns and utilizes manufacturers’ service manuals.
Creates and maintains maintenance tracking process in accordance with manufacturers’ recommendations and industry accepted best practices.
Ensures safe work practices by reinforcing company and industry standards.
Communicate work status and parts order status clearly to the Director of Operations & Maintenance
Additional responsibilities may be added at the direction of Company’s management.