Field Service Coordinator

VEGA Americas • Newport Beach, CA

9h • Onsite

About The Position

This position works in-office from our Newport Beach, CA Office, supporting our team of Field Service Technicians. VEGA Americas manufactures, distributes, and services process instrumentation to measure level, density, weight, and pressure. Our products have been making industrial processes safer and more efficient for over 60 years. As an employee, you’ll find VEGA Americas commits itself to the highest quality standards and respect for the individual needs of employees, customers, vendors, and shareholders. VEGA has been awarded a Cincinnati Enquirer’s Top Workplace Award for 9 years running! Our Mission: With innovative technologies and services, we develop solutions that inspire. Through our sense of simplicity and our focus on people, we are looking to the future with curiosity. Locally grounded and globally connected, together we give values a home. Our Values: Curiosity, Humanity, Simplicity, Connectivity.

Requirements

• Associate's degree from two-year College or technical school.
• Six months to one-year related experience
• Proficient in CRM computer software programs
• Proficient in Adobe Acrobat computer software programs
• Proficient in Microsoft Office Products computer software programs

Responsibilities

• Handles service requests from customers.
• Schedules service engineers and ensure they receive their work orders.
• Ensures customer entry requirements are met.
• Processes service orders, including entering the orders into our CRM, invoicing, and maintaining customer files.
• Ensure that training materials are sent for field schools.
• Handle incoming calls into the department, when necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees