Field Service Controls Engineer - Life Science Division

ATC Automation•Cookeville, TN

6d•Onsite

About The Position

We are seeking a Field Service Controls Engineer to support automated systems within the Life Sciences industry. This position is based in Cookeville, TN, with both domestic and international travel required. This role is responsible for troubleshooting, maintaining, and optimizing complex automation equipment while delivering exceptional field service support to customers. The ideal candidate will thrive in a fast-paced, technical environment and enjoy solving complex engineering challenges across a variety of industries. You will work closely with customers and cross-functional teams to ensure equipment performance, reliability, and customer satisfaction. Since 1977, ATC Automation has been a trusted leader in designing and building custom automation solutions. From concept to commissioning, we partner with some of the world's top brands to deliver precision-engineered machinery that improves efficiency, reliability, and performance. Our expertise spans industries that shape the way we live and move-Life Sciences, Transportation, Consumer Products, and General Industry.

Requirements

BS/BA in Electrical Engineering or equivalent hands-on experience.
Minimum of 5 years of experience in controls engineering, field service engineering, or a related technical role.
Familiarity with Life Sciences equipment and validation processes.
Willingness and ability to travel locally and internationally up to 75%.
Strong troubleshooting, communication, and problem-solving skills.
Experience working with both mechanical and electrical systems in an automated manufacturing environment.
Required PLC Platforms: Allen-Bradley (Logix / Studio 5000), Siemens (Step 7, TIA Portal)
Additional PLC Experience: Omron, Mitsubishi, Schneider, Beckhoff
Required HMI Platforms: Allen-Bradley, Siemens
Additional HMI Experience: Omron, Mitsubishi, Schneider, Pro-face
Required Robotics: FANUC, Epson
Additional Robotics Experience: KUKA, Yaskawa, Denso, Stäubli
Networking: Ethernet, EtherNet/IP, Profinet, IO-Link, EtherCAT
Motion Control: Allen-Bradley, Siemens, IAI, Festo, B&R
Vision Systems: Cognex, Keyence
Testing & Monitoring Systems: Force Testing (Kistler, SigPOD), Leak Testing (CTS, Cosmo, etc.)
Database & Monitoring Tools: Ignition, FTTM, SQL

Responsibilities

Travel to customer sites, both planned and unplanned, to provide technical support, troubleshooting, maintenance, and repair services.
Diagnose and resolve system issues to restore and maintain optimal machine performance.
Provide remote technical support using various communication and connectivity platforms.
Create, interpret, and troubleshoot pneumatic and electrical schematics, as well as bills of material, using AutoCAD Electrical.
Perform robot programming and path modifications to maintain or improve system functionality.
Develop, troubleshoot, and modify control programs for automated equipment and integrated systems.
Conduct electrical diagnostics and testing using standard tools, including multimeters and other troubleshooting equipment.
Apply wiring standards and best practices to ensure safe, reliable machine operation.
Design, troubleshoot, and support ladder logic and machine control systems using industry-standard software platforms.
Partner with customers and internal teams to establish, monitor, and achieve machine performance objectives.
Maintain strong working knowledge of electrical and pneumatic systems, components, and automation technologies.
Mentor and provide technical guidance to junior engineers to support team growth and development.