Field Service Commissioning Technician - CT

Bloom Energy•New Haven, CT

1d•$28 - $40

About The Position

Bloom Energy is hiring a Field Service Commissioning Technician to provide field service for its fuel cell systems. The position reports to the Northeast Region Field Service Manager and is based in a remote/field office in Connecticut. The technician is required to reside within the Service District. The role involves scheduled field dispatches, preventative maintenance, repairs, testing, diagnostics, and commissioning new installations. The technician will work autonomously to plan daily tasks, follow company procedures, diagnose and resolve technical issues, coordinate with technical teams, and communicate with customers. Responsibilities also include maintaining a service vehicle and spare-parts inventory and completing timely service reports. The role requires regular travel throughout a large Service District, as well as travel to other domestic and international locations as needed. Two initial training sessions, each lasting up to four weeks, take place in San Jose, California. The technician must be able to participate in 24/7 on-call duty, work shifts and alternative schedules, and regularly support overtime.

Requirements

Reside within the Service District.
Meet one of the following education and experience pathways: high school diploma and 6 years of experience in electrical, process controls, or electro-mechanical fields; technical diploma, Journeymen Certification, or Electrician Certification in a technical field and 4 years of relevant industry experience; or 5 or more years of relevant commercial electrical experience combined with electrical-related military experience.
Have strong electrical troubleshooting and diagnostic skills.
Be familiar with safety standards, especially those related to electrical work, including OSHA and NFPA 70E.
Have prior electrician or electrical technician experience with one or more of the following: three-phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, or microprocessor-based control platforms.
Have experience using electrical/electronic test and measurement equipment.
Be able to read and interpret electrical single-line diagrams and blueprints.
Have experience performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power.
Have mechanical systems aptitude, including troubleshooting and repair skills.
Be highly motivated and able to work autonomously.
Demonstrate sound judgment in resolving complex problems.
Be a team player with a high level of integrity and professionalism.
Communicate effectively in written and spoken English.
Be able to execute written and verbal procedures and sequenced work instructions.
Be able to regularly handle equipment up to 50 pounds and occasionally lift up to 70 pounds.
Be able to reach, squat, bend, and twist during the workday.
Be able to use a ladder or stepstool regularly.
Be able to participate in 24/7 on-call duty and facilitate shift work as needed.
Be able to regularly work alternative schedules, such as one week per month from Wednesday through Sunday.
Be able to regularly support overtime to achieve quarterly goals.
Be able to regularly drive throughout a large Service District and travel to other U.S. and international destinations as needed.
Maintain a driving record in good standing.
Be able to work at height while following safety training and procedures.

Responsibilities

Provide fuel cell service during field visit dispatches.
Operate a service vehicle safely.
Create daily workflows from a list of scheduled tasks and regularly work autonomously.
Manage on-site preventative maintenance, repair, testing, and diagnostic tasks.
Travel domestically and internationally as needed to support company needs, including commissioning new installations around the fleet.
Follow company procedures and protocols.
Diagnose errors or technical problems and determine and implement appropriate solutions.
Cooperate with the technical team and share information across the organization.
Understand and follow customer access requirements.
Maintain the service vehicle and spare-parts inventory.
Maintain and build positive relationships with customers.
Produce timely and detailed service reports as required.
Perform other responsibilities as assigned.