About The Position

The Field Sales Technical Associate is a full-time, customer-facing support role that augments sales professionals in the field. Under the direct mentorship of a senior service sales representative, the associate performs technical pre-sales activities—including customer visits, data gathering, and quote preparation—to help generate orders. The role develops technical and commercial skills through real-world field work and supports the Flex Plan initiative by collaborating with the Control Tower to prioritize opportunities and execute field tasks. Performance is measured by incremental sales enabled, accuracy of pre-sales documentation, and growth in technical and customer-facing capabilities. Top performers may advance into sales, TSM, FOM, TOM, or service operations roles as part of the leadership development track. The role is based in the field in the Houston, Texas area and requires travel up to 50% within the assigned territory. The associate must hold a valid driver’s license and be willing to work in manufacturing and service environments.

Requirements

  • Strong mechanical or technical aptitude and willingness to learn sales processes.
  • Excellent communication and interpersonal skills with customers and internal teams.
  • Proactive, organized, and self-directed under mentorship.
  • Ability to interpret basic technical diagrams and specifications; training is provided.
  • High integrity, curiosity, and commitment to follow-through.
  • 1–3 years of relevant field experience in industrial maintenance, technical support, or customer service, or recent graduation from a technical program with demonstrated aptitude.
  • Travel up to 50% within the assigned territory.
  • Valid driver’s license.
  • Willingness to work in manufacturing and service environments.

Nice To Haves

  • Prior exposure to mechanical or electrical systems or industrial environments is strongly preferred.

Responsibilities

  • Attend customer sites with the senior sales representative to gather technical measurements and scope service opportunities.
  • Draft and assist in preparing customer quotes using field data.
  • Learn to identify sales opportunities during customer interactions.
  • Support sales pipeline documentation and CRM data hygiene.
  • Participate in territory planning sessions and prioritize leads with input from the Control Tower team.
  • Continuously develop knowledge of cranes, components, and service offerings.
  • Perform other duties as assigned in support of sales growth and technical training.

Benefits

  • Medical plan
  • Dental coverage
  • Vision coverage
  • 401(k) plan with a match from day one
  • Identity theft protection
  • Accident insurance
  • Travel insurance
  • Two weeks of vacation per year, prorated in the first year; three weeks after 5–12 years of service; four weeks after 13 or more years of service
  • Five days of sick leave per year, prorated in the first year after 90 days of service
  • 10 paid holidays per year
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