About The Position

iKhokha is a fast-growing Fintech company in Africa that empowers small businesses. They are looking for driven Field Sales professionals to join their growing team in KZN. This role involves driving sales growth, expanding the customer base, and achieving ambitious sales targets by prospecting, building a pipeline, and closing deals in a fast-paced environment.

Requirements

  • Completed Matric.
  • Minimum 3 years of Field/Outbound Sales experience.
  • Excellent communication skills, both verbal and written.
  • Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
  • Valid driver’s license and own reliable transport is essential.

Nice To Haves

  • Previous exposure working within merchant services is highly advantageous.
  • FICA training advantageous.
  • Proven track record delivering on sales targets and successfully dealing with customer relationships.
  • Advanced knowledge of Sales funnel & pipeline management.

Responsibilities

  • Prospect and canvass for new customers in targeted areas and targeted industries.
  • Conduct post-sale calls and follow-ups, logging all activity and demos with clients.
  • Perform promotional or new product upsell/cross-sell/service calls.
  • Research new sales leads, plan country trips, and execute plans to acquire new customers.
  • Ensure all set company Gross Profit, Device sales, and Demo targets are achieved on a monthly & quarterly basis.
  • Complete feedback loops as required, including Swarm and demo feedback, and HubSpot usage and deal pipeline management.
  • Provide proactive feedback regarding suggested changes or improvements to sales or service procedures.
  • Sign-up merchants and assist them with FICA documentation.
  • Conduct complimentary follow-up visits.
  • Focus on specialized campaigns and report in detail on them, such as top merchant campaigns or area-targeted campaigns.
  • Uphold company standards and values at all times when representing the brand.
  • Monitor competition in the marketplace and share relevant insights.
  • Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions, and making recommendations to management.
  • Maintain professional and technical knowledge through ongoing self and shared learning.

Benefits

  • Competitive remuneration and benefits.
  • Reduced Gap cover rates.
  • Medical Aid and Group Risk scheme contributions.
  • Study leave.
  • Access to on-demand learning.
  • Coffee on tap and a selection of hot beverages provided by an onsite Barista (at HQ).
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