Field Sales Support Systems Engineer Senior -Level 3

Lockheed Martin•Fort Worth, TX

23h•Hybrid

About The Position

This Position is for a member of the Capability Deployment Team (CDT) as part of the F-35 Field Operations and Logistics Solutions teams, responsible for support/integration of Block 30/40 capabilities by direct interface with USMC, USN, USAF, Partners, Operational Test and fleet squadrons. The mission is to provide comprehensive support to all F-35 Customers encompassing all aspects of the Air Vehicle as well as all tasks related to daily sustainment of the F-35 Air System. This position will work closely with Sustainment Life Cycle Management, Product Lifecycle Management, Engineering Project Office, Product Support Engineering, Integrated Product Teams, Program Management and LM engineering with the expectation to help develop solutions to challenges faced by field maintainers as well as seek all opportunities to streamline maintenance procedures through updates to Joint Technical Data, Anomaly & Fault Resolution System (AFRS), Prognostics and Health Management (PHM), and Action Requests (ARs). Expected core knowledge span the full scope of the F‑35 program to include Support Equipment, Pilot Flight Equipment (PFE), technical data, supply, engineering, as well as all aspects of sustainment and will involve engagement at all levels from flightline maintainers and backshop support agencies to senior leaders at the Joint Program Office, Lightning Support Team, Department of War, Partner nations, Foreign Military Sales, and LM. A solid understanding of the customers’ tactical and strategic vision for the F‑35 is required, along with the ability to communicate and coordinate across multiple LM engineering partners and other supporting agencies to resolve fleet‑wide challenges. In this role you will conduct regular on‑site visits to build confidence and strong relationships with customers while delivering briefings and hands‑on support to maintenance and operations personnel on Mission Systems (MS), Vehicle Systems (VS), and related sustainment issues. Additionally, the ability to provide real‑time troubleshooting of MS and VS problems to minimize impacts on operational, training and test missions based on maintenance expertise as part of fifth‑generation fighter employment considerations for Block 30/40 and subsequent F‑35 capability development. Continual support of follow‑on development activities is directly tied to collaboration with PHM, AFRS, and PSE points of contact to create accurate maintenance solutions, identify inaccuracies, and chart corrective pathways. The role continuously reviews ARs across the fleet to detect anomalies, share repair and troubleshooting procedures, and evaluate Time Compliance Technical Directives (TCTD)for software/hardware upgrades to ensure clear, concise guidance to reduce aircraft downtime. Daily monitoring of Field Service Engineer (FSE) pass‑downs helps spot trends and flag situations needing additional assistance to return aircraft to service. Participation in the System Product Anomaly Report board provides insight into future capability limitations and is then translated into refined TCTDs/OTRs for communication to FSEs and fleet maintainers. This team supports global efforts thus off duty and weekend work may be required to include up to 50% of travel time.

Requirements

Ability to qualify for Special Access Programs security clearance
Bachelor’s degree in an Engineering field, STEM discipline or relevant experience
Ability to develop and present executive level briefs and communications
Strong technical writing and verbal communication skills
Must be a US Citizen for consideration

Nice To Haves

Fighter flight line maintenance experience preferred, specifically F-35 Avionics
Experience in problem/fault isolation and analysis as well as troubleshooting aircraft discrepancies
ALIS CMMS/SHM experience
Understanding of/experience in F-35 logistics
Experience using PDM, AFRS, VAS, JTD

Responsibilities

Provide comprehensive support to all F-35 Customers encompassing all aspects of the Air Vehicle as well as all tasks related to daily sustainment of the F-35 Air System.
Develop solutions to challenges faced by field maintainers.
Streamline maintenance procedures through updates to Joint Technical Data, Anomaly & Fault Resolution System (AFRS), Prognostics and Health Management (PHM), and Action Requests (ARs).
Conduct regular on‑site visits to build confidence and strong relationships with customers.
Deliver briefings and hands‑on support to maintenance and operations personnel on Mission Systems (MS), Vehicle Systems (VS), and related sustainment issues.
Provide real‑time troubleshooting of MS and VS problems to minimize impacts on operational, training and test missions.
Create accurate maintenance solutions, identify inaccuracies, and chart corrective pathways through collaboration with PHM, AFRS, and PSE points of contact.
Review ARs across the fleet to detect anomalies, share repair and troubleshooting procedures, and evaluate Time Compliance Technical Directives (TCTD) for software/hardware upgrades.
Monitor Field Service Engineer (FSE) pass‑downs to spot trends and flag situations needing additional assistance.
Participate in the System Product Anomaly Report board to gain insight into future capability limitations.