Field Sales Supervisor

Cable ONE • Remote TX, TX

1d • Hybrid

About The Position

This position leads a geographically assigned team of Residential Market Development Account Executives in Door-to-Door Sales activity. Responsible for leading and managing the daily operations that sells to prospective residential customers offering best-in-class services and supporting goals of new customers.

Requirements

• Ability to read, write, speak, and understand English Language.
• Excellent communication, interpersonal and organizational skills.
• Possess strong technical and computer skills.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Ability to work outside for extended periods in any season and/or during inclement weather.
• 5+ years’ of Outside Residential Sales or related work experience.
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications.
• Must be able to work non-traditional work hours such as evenings and weekends.
• Valid driver´s license, satisfactory driving record within Company required, standards and auto insurance.
• Ability to complete documentation accurately.

Nice To Haves

• Knowledge of Direct Sales practices.
• Experience with consumer education of products and services.
• Knowledge of cable or telecommunications services.
• Sales Supervisory experience preferred - 0.5+ years.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Responsible for meeting and exceeding budgeted headcount and sales goals.
• Leads a team of Residential Connectivity Sales Account Executives.
• Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination, and salary/status change recommendations.
• Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.
• Possess the knowledge and expertise to lead, guide and develop Residential Connectivity Sales Account Executives.
• Identify knowledge and training gaps within the Residential Connectivity Sales Account Executives and develop plans to address these gaps.
• Be familiar with reporting and analytics necessary to drive and support business decisions.
• Collaborate with other departments and or support teams to achieve goals and objectives.
• Coach to and follow Cable One & Family Brands Sales Process.
• Communicate territory assignments to Residential Connectivity Sales Account Executives.
• Monitor the payroll process and ensure timely and accurate approval of all commission payments.
• Completes administrative tasks related to all sales activities and ensures their team does the same.
• Has detailed understanding of Cable One & Family Brands product offerings and value proposition in the markets they sell in.
• Maintains current, in-depth knowledge of marketplace, including competition, and positive and professional relationships with customers, business partners, and co-workers.
• Prepares reports as needed.
• Perform other duties as requested by leadership.

Benefits

• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree