Field Sales Supervisor

Cable ONERemote GA, GA
Hybrid

About The Position

This position leads a geographically assigned team of Residential Market Development Account Executives in Door-to-Door Sales activity. Responsible for leading and managing the daily operations that sells to prospective residential customers offering best-in-class services and supporting goals of new customers.

Requirements

  • Ability to read, write, speak, and understand English Language.
  • Excellent communication, interpersonal and organizational skills
  • Possess strong technical and computer skills.
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
  • Ability to work outside for extended periods in any season and/or during inclement weather.
  • 5+ years’ of Outside Residential Sales or related work experience
  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
  • Must be able to work non-traditional work hours such as evenings and weekends.
  • Valid driver´s license, satisfactory driving record within Company required, standards and auto insurance.
  • Ability to complete documentation accurately.

Nice To Haves

  • Knowledge of Direct Sales practices
  • Experience with consumer education of products and services.
  • Knowledge of cable or telecommunications services
  • Sales Supervisory experience preferred - 0.5+ years

Responsibilities

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Responsible for meeting and exceeding budgeted headcount and sales goals.
  • Leads a team of Residential Connectivity Sales Account Executives.
  • Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination, and salary/status change recommendations.
  • Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.
  • Possess the knowledge and expertise to lead, guide and develop Residential Connectivity Sales Account Executives.
  • Identify knowledge and training gaps within the Residential Connectivity Sales Account Executives and develop plans to address these gaps.
  • Be familiar with reporting and analytics necessary to drive and support business decisions.
  • Collaborate with other departments and or support teams to achieve goals and objectives.
  • Coach to and follow Cable One & Family Brands Sales Process.
  • Communicate territory assignments to Residential Connectivity Sales Account Executives
  • Monitor the payroll process and ensure timely and accurate approval of all commission payments.
  • Completes administrative tasks related to all sales activities and ensures their team does the same.
  • Has detailed understanding of Cable One & Family Brands product offerings and value proposition in the markets they sell in.
  • Maintains current, in-depth knowledge of marketplace, including competition, and positive and professional relationships with customers, business partners, and co-workers.
  • Prepares reports as needed.
  • Perform other duties as requested by leadership.

Benefits

  • Medical, dental, and vision plans
  • Life insurance (self, spouse, children)
  • Paid time off (vacation, holiday, and personal/sick days)
  • 401(k) - 100% company match
  • Group Legal plan with Identity Theft Protection
  • Tuition reimbursement (up to $5,250 on 1st year)
  • Up to seventy-five dollars a month towards cable and internet services
  • Annual community support to various organizations across the U.S.
  • Associate recognition & awards programs
  • Advancement opportunities
  • Collaborative work environment
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