Field Sales Manager - Moet Hennessy

Empire Merchants Metro • New York, NY

7d • $95,000 - $109,000 • Hybrid

About The Position

We are currently seeking an extraordinary Field Sales Manager who achieves sales volume and distribution objectives of the company and supplier by managing and coaching a team of sales representatives to make their standards of performance goals through proper planning, organization, training and execution.

Requirements

• High School diploma or equivalent required.
• Bachelor’s degree in related field and/or equivalent training and work experience.
• Ability to hold a Solicitor’s Permit is required.
• A minimum of 5 years related experience and/or training; or equivalent combination of education and experience.
• An understanding of wine and spirits is required.
• Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills.
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.
• Proficient PC skills using MS Office (Excel and PowerPoint) and other various computer programs including presentation software.

Nice To Haves

• Valid driver’s license and ability to operate a motor vehicle preferred
• Bilingual in English/Spanish is a preferred.
• WSET Certification ( I, II, III any of the levels ) preferred.
• Previous spirits and wine sales management experience preferred.
• Experience as a Sales Representative for a large distributor preferred.

Responsibilities

• Pre-plan prior to the beginning of each sales period by holding a one on one meeting with each representative, strategizing on how best to achieve goals and objectives, and when applicable, helping representatives define target accounts.
• Conduct effective one on one weekly sales meetings with sales representatives by communicating sales objectives and programs, identifying opportunities, reviewing performance against goals, and guiding team members on how to close gaps.
• Develop and review performance enhancement plans for each sales representative by maintaining training files, conducting evaluations, monitoring 90 day evaluations on new hires, performing coaching calls, filling out MBOs and following up on progress as needed.
• Address skill deficiencies of sales representatives by developing customized coaching plans, tracking progress and recording improvement against them.
• Demonstrate strong customer orientation by maintaining relationships with key accounts, identifying account opportunities, performing customer business reviews, developing opening orders with new accounts, selling-in resets of stores, managing open territories and resolving customer complaints.
• Participate in the associate interview and selection process by working with human resources to source candidates, schedule interviews, conduct interviews, and manage the on-boarding process.
• Manage supplier surveys by planning routes, pre-surveying accounts, conducting survey with supplier, recapping the survey and scheduling sales representatives as needed.
• Coordinate supplier ride-withs by collaborating with Business Managers in the scheduling of sales representatives.
• Resolve customer issues by following appropriate administrative processes and company policies and escalating issues to management as appropriate.
• Complete all necessary training programs by attending, participating, and passing all required tests as defined by management.
• Maintain professional and industry knowledge by attending educational workshops, reviewing professional publications and establishing personal networks.
• Maintain customer confidence and protect operations by keeping information confidential.
• Maintain a safe and clean working environment by complying with procedures, rules and regulations.
• Contribute to team effort by accomplishing related results as needed.

Benefits

• Competitive compensation package
• Salary Range: $95,000 - $109,000 plus annual bonus potential and eligible for sales incentives
• Monthly Automobile allowance, travel reimbursement
• 16 Observed Holidays, PTO, vacation accrual
• Health Plan options (medical, dental, vision, disability coverage, life insurance, parental leave, and other voluntary plans)
• 401K (with Company Contributions).
• Flexible Spending Account and Pre-Tax Transit Commuter Program
• industry certifications (WSET)
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree