Field Sales Manager
About The Position
The Field Sales Manager – Water Heaters is a hands-on, field-based leadership role responsible for driving revenue performance, close rates, and sales execution across a team of Water Heater technicians who both install and sell. This leader operates directly in the field—coaching, developing, and holding the team accountable to a consistent sales process, while ensuring an exceptional customer experience. This is not a desk role; success in this position is built through ride-alongs, real-time coaching, and active leadership in the field. The Field Sales Manager plays a critical role in improving conversion rates, average ticket, and overall revenue, while reinforcing a high-performance, customer-focused culture.
Requirements
- Proven experience leading a field-based technicians and sellers
- Experience managing or coaching field-based teams
- Strong sales coaching ability
- Results-driven and accountable
- Excellent communication and leadership skills
- Comfortable in a fast-paced, field-driven environment
Nice To Haves
- Experience in home services or in-home sales preferred
Responsibilities
- Spend the majority of time in the field with Water Heater technicians
- Conduct ride-alongs to observe, coach, and develop selling skills
- Provide real-time feedback on sales calls, presentations, and closing techniques
- Reinforce consistent use of the company’s sales process and tools
- Drive team performance to meet or exceed monthly revenue targets
- Improve close rate, average ticket, and add-on sales
- Ensure presentation of multiple options on every opportunity
- Lead and develop a team of technicians who sell and install
- Hold team accountable to sales expectations and customer experience standards
- Identify skill gaps and implement coaching plans
- Ensure all opportunities are documented in ServiceTitan
- Reinforce use of sales tools and consistent in-home sales presentation
- Champion a customer-first mindset
- Support technicians in resolving customer concerns
Benefits
- Base salary plus Performance Bonus
- Bonus is tied to team revenue performance and achievement of monthly budgeted targets
- High earning potential for leaders who consistently drive results through their team
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
