Field Sales Engineer Manager

Brady Corporation

11d

About The Position

The Manager, Field Sales Engineering leads a high-performing team that serves as
the technical backbone of our sales organization. In this critical leadership
role, you will oversee the technical discovery, solution design, and Proof of
Concept (POC) stages for our advanced identification solutions within complex
hospital environments.

You are responsible for ensuring your team successfully navigates the
intricacies of EHR integrations (Epic, Cerner, Meditech) and wireless networking
challenges. As a strategic partner to the Sales team, the FSE team plays a vital
role in helping customers architect end-to-end solutions that modernize clinical
workflows and ensure seamless connectivity across mission-critical healthcare
systems. Travel up to 50%.

Responsibilities

• Lead, coach, and scale a national team of Field Sales Engineers.
• Ensure the team remains subject matter experts in barcode/RFID technology, thermal printing, barcode scanners and mobile workstation integration.
• Strategically assign FSEs to high-value accounts based on technical complexity, territory and sales priority.
• Partner with Territory Managers to design enterprise-wide identification workflows that reduce medical errors and improve efficiencies.
• Standardize the "Proof of Concept" process to ensure clinical staff see immediate value in PDC hardware during trials.
• Author and enforce standardized operating procedures (SOPs) for site surveys and hardware deployments to ensure technical consistency across all regions; proactively reduce deployment friction and eliminate installation errors through rigorous pre-sales validation.
• Act as the "Voice of the Field" to Product Management, translating hospital technical requirements into the future product roadmap.
• Establish and maintain a robust technical bridge between Field Sales Engineering and Technical Support; serve as escalation point for complex hardware and software issues, ensuring "boots-on-the-ground" insights are translated into permanent engineering resolutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed