Field Sales Enablement Market Manager

Asurion•Denver, CO

4d•Hybrid

About The Position

The Field Sales Enablement Market Manager is responsible for building and growing productive relationships across Field Sales Channels to achieve and exceed assigned sales targets and company initiatives. This role acts as a sales enabler, responsible for ramping new products and driving sales performance of ubreakifix stores and the Delivery Expert Setup channel through proactive email, Zoom, and in-person support nationwide and within their geographic market. Through operational partnerships, this role will support the development of revenue/sales strategies, field training of experts, leadership coaching, data interpretation, accountability conversations, and fostering a sales culture. The position will also collaborate with internal cross-functional areas to identify growth opportunities and process improvements.

Requirements

Minimum of 2 years of previous experience in Major Appliance Sales, Field Services, Retail Technology, Sales, Account Management, or related field.
Must be at a performance rating of exceeds or above or be in a current coach level role with a strong or above rating.
Ability to work successfully as a co-located team with both Asurion and client employees.
Self-starter and can work self-guided with little supervision.
Presentation skills to small and large groups, across all levels.
Problem-solving, negotiation, and analytical skills.
Strong interpersonal skills.
Ability to motivate others behind a common goal.
Collaborative team player.
Ability to work a flexible schedule inclusive of holidays, nights, and weekends.
Located in assigned market and able to travel regionally up to 50% of time, including potential air travel and overnight stays.
Maintains a current driver's license in good standing.
Have reliable transportation.
Ability to be on site at the Forward Stocking Locations and ubreakifix stores up to 4 days a week.

Responsibilities

Serve as the primary voice of Asurion for assigned markets with the ability to meet or exceed a diverse set of goals based on organizational objectives.
Build strong relationships with business partners and become the go-to resource by being a reliable and effective support partner.
Guide and impact behavioral change across the organization through influence.
Assess gaps in the current sales process and develop effective growth strategies to accelerate Revenue and Connected Home performance.
Serve as an Expert sales coach, guiding practice sessions, role plays, observing customer interactions, and providing real-time feedback.
Conduct side-by-side selling and on-floor observations/ride-a-longs to develop product knowledge and confidence while cultivating sustainable sales behavior with technicians/experts.
Give difficult feedback to peers, senior leaders, and front-line employees when coaching.
Engage with top performers to isolate key best practices and identify correlations in effective sales behavior; then document and codify such best practices and ensure they are disseminated and adopted across all channels.
Read and interpret complex sales reporting to identify gaps and plan effective market sales tactics.
Provide daily and ad-hoc readouts as needed.
Effectively lead discussions, team calls, and deliver content virtually.
Adhere to general standard operating procedures for FSL/Store visits and T&E expectations.
Conduct sales enablement visits which include pre-meeting leadership engagement, training sessions/huddle observations, 1:1 on-floor/ride-a-long observations and coaching, side-by-side selling, leadership meeting recaps/key takeaways/recommendations, and post-visit performance monitoring with store/market leadership.
Generate excitement and engagement around sales for multiple teams over a large territory both virtually and in person.
Manage administrative tasks such as travel and expense reports timely and in adherence with outlined company and team guidelines.