Sales Enablement Manager

2020 Companies•Southlake, TX

1d•Onsite

About The Position

The Sales Enablement Manager (NECOA) is accountable for field readiness, learning execution, and performance enablement across a large, distributed field organization (150+ associates). This role owns the design, delivery, reinforcement, and measurement of training initiatives that directly support business priorities, product launches, and sales performance. This position operates as both a strategic enablement leader and an in‑field execution partner, ensuring training translates into real‑world behavior, confidence, and results. The role requires high visibility with senior leadership, strong cross‑functional coordination, and the flexibility to step into hands‑on field support, fill‑in leadership, and launch execution as needed by the business.

Requirements

Bachelor’s degree plus 5+ years relevant experience
4+ years experience in training, enablement, communications, or field operations
Proven success delivering learning in fast‑paced, distributed environments
Experience supporting launches, change initiatives, and new programs
Strong cross‑functional collaboration and project leadership skills
High proficiency in PowerPoint, Word, Excel, and collaboration platforms
Excellent organizational, communication, and decision‑making abilities
Comfortable operating independently with high accountability

Responsibilities

Own end‑to‑end delivery of training for new and existing employees, including onboarding, product, sales, tool, policy, and performance training
Ensure training methodologies reflect the realities of the field through hands‑on, applied learning
Continuously evaluate training effectiveness using field observations, assessments, and performance feedback
Adjust training approaches quickly in response to changing business needs, launches, or performance gaps
Maintain an active field presence through store, market, and regional visits
Step in as fill‑in leadership when necessary to support field teams during absences, peak periods, or transitions
Support launches by reinforcing messaging, coaching on the floor, and assisting with training late‑arriving or reassigned associates
Work retail and extended hours when required to meet launch timelines and field needs
Partner with local leadership to drive adoption and execution of training initiatives
Lead, mentor, and manage a team of up to three (3) field trainers
Set expectations for trainer delivery quality, preparedness, and professionalism
Provide ongoing coaching, observation feedback, and development guidance
Determine staffing requirements based on client needs, seasonal demand, and launch timing
Own planning and execution of training initiatives from concept through field adoption
Maintain a forward‑looking roadmap of upcoming training needs, tools, and programs
Partner cross‑functionally to align timelines, messaging, and expectations
Support calendars, contests, and engagement initiatives tied to training and performance goals
Create and deliver executive‑level PowerPoint presentations highlighting training performance, insights, risks, and opportunities
Communicate clearly with senior leadership on training impact, adoption, and gaps
Identify trends across markets or regions and elevate insights with recommendations
Ensure accurate documentation of counseling and terminations in accordance with policy
Deliver compliance‑related orientation and mentoring programs accurately
Conduct pre‑training outreach to set expectations and confirm logistics
Manage post‑training processes including assessments, documentation, rosters, and HR submissions
Perform additional duties as needed to support evolving business requirements