Field Representative

RITE RUG CO•Charlotte, NC

27d•Onsite

About The Position

Rite Rug, a leading privately owned flooring company with over 90 years of experience, is seeking a Field Representative. This role is crucial for ensuring the complete inspection and servicing of cabinet installations. The successful candidate will be responsible for daily communication with builders and project managers, conducting pre- and post-installation site inspections, determining optimal installation or repair methods, and ensuring customer satisfaction. The position also involves handling complaints, answering questions regarding installations, and occasionally picking up and delivering materials. The salary for this position ranges from $45,000 to $50,000, based on experience.

Requirements

Have earned a minimum of a High School Diploma or equivalent
Have at least one year experience in cabinetry/flooring installation or equivalent
Exhibit commitment to safety in all work practices
Be able to work independently and problem solve
Be able to multi-task and prioritize the duties required
Exhibit effective oral and written communication skills
Must have a valid driver’s license and insurance
Must have a reliable vehicle to travel to job sites
Must be a good communicator
Required to pass drug test and subject to random testing

Responsibilities

Communicate with builders and project managers daily
Inspect job site prior to installation to ensure everything is within specifications
Inspect job site following installation to ensure proper and timely completion
Determine best method of installation or repair, conduct measurements/repairs/adjustments as needed and communicate with installers
Ensure the job is completed to the customer’s satisfaction
Respond to any complaints or questions regarding installations
Pick up and deliver materials as necessary
Perform other duties as assigned

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