FIELD PRODUCTION SERVICES ASSISTANT MANAGER, College of Communication, Technology

Boston University•Boston, MA

12d•$62,600 - $81,200•Onsite

About The Position

The Assistant Manager, working closely with the Field Production Services Manager, is responsible for overseeing the College of Communication’s field production equipment room. This facility circulates approximately 30,000 pieces of equipment each academic year and plays a critical role in supporting academic programs. The Assistant Manager’s primary duties include supervising a team of student employees, providing day-to-day oversight of student staff, and ensures efficient and accurate distribution of equipment to faculty, students, and staff. The Assistant Manager will help to establish and refine workflow processes to improve operational efficiency.

Requirements

Strong organizational skills
Attention to detail

Responsibilities

Train and manage a team of student workers who assist with the checkout and check-in of field production equipment.
Provide hands-on training in equipment handling and equipment circulation software systems.
Ensure that student staff adhere to established procedures, maintain accuracy in equipment transactions, and deliver excellent service to faculty, students, and staff.
Collaborate with the Field Production Services Manager to implement and continuously improve workflows that optimize equipment circulation processes.
Ensure timely and accurate distribution of the college’s field equipment to support academic programs.
Ensure that all equipment is accurately tracked within the inventory management system.
Verify the condition of items before and after circulation, and promptly addressing any discrepancies or damage.
Oversee and assist the coordination of equipment reservations to meet academic deadlines.
Implement and follow quality control measures to minimize loss and recirculating damaged equipment.
Troubleshoot technical issues with equipment.
Update inventory records to reflect necessary repairs or replacements.
Collaborate with the Manager of FPS to anticipate and strategize the high-demand periods.