Field Product Advisor - Pensacola

Pentair • Pensacola, FL

2d

About The Position

Pentair is hiring a Field Product Advisor for its Pool group. The role provides post-sale technical and product support to pool professionals, manages technical relationships, supports field education, and promotes consistent product knowledge and installation best practices. Working with Sales, Warranty, Regional Support Partners, and Training Leadership, the advisor helps strengthen customer confidence, accelerate product adoption, and reinforce quality through field presence. The position reports to the Regional Technical Supervisor.

The territory runs along the I-10 corridor from Mobile, Alabama, to Tallahassee, Florida, including areas such as Orange Beach, Pensacola, Destin, and Panama City. Pentair prefers a candidate centrally located within the territory. Travel of up to 50% is required, depending on region and event activity.

Requirements

• At least 5 years of experience in technical support, product training, or field service within a manufacturing, mechanical, or industrial setting.
• Strong interpersonal and communication skills, including the ability to simplify complex technical concepts.
• Demonstrated ability to manage and collaborate with third-party service providers.
• Ability to travel up to 50%, depending on region and event activity.

Nice To Haves

• Background in pool equipment, HVAC, plumbing, electrical, or similar trades.
• Bachelor’s degree.
• Centrally located within the territory is preferred.

Responsibilities

• Deliver on-site and virtual technical support in partnership with Sales, Warranty, Support, and Regional Technical Supervisors, providing timely and accurate field guidance.
• Facilitate product training and live demonstrations at customer locations, distributor branches, regional training events, and trade shows in accordance with national training governance standards.
• Support product launches through field validation, warranty readiness, and feedback to Product and Engineering teams.
• Build and manage relationships with third-party service partners, reinforcing product performance and adherence to Pentair standards.
• Act as a field liaison between Sales, Product Management, Customer Support, and Training & Education.
• Gather and share actionable field insights to improve training content, warranty analysis, and product updates.

Benefits

• Health benefits
• 401(k)
• Employee stock purchase program
• Disability benefits
• Life insurance
• Critical illness insurance
• Accident insurance
• Parental leave
• Caregiver leave
• Tuition reimbursement
• Paid time off
• Wellness programs
• Annual incentive bonus may be available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed