Field Product Advisor - Pensacola

Pentair•Sanford, NC
•$71,000 - $131,800

About The Position

Pentair is hiring a Field Product Advisor for its Pool group. This role provides post-sale product and technical support to pool professionals, manages technical relationships, supports field education, and promotes consistent product knowledge and installation best practices. The advisor collaborates with Sales, Warranty, Regional Support Partners, and Training Leadership, and reports to the Regional Technical Supervisor. The position supports a territory along the I-10 corridor from Mobile, Alabama, to Tallahassee, Florida, including areas such as Orange Beach, Pensacola, Dustin, and Panama City. Pentair prefers a candidate centrally located in the territory. The position requires travel up to 50%, depending on the region and event activity. Compensation is an anticipated annualized base pay range of $71,000–$131,800, with possible additional compensation such as an annual incentive bonus. Actual compensation depends on experience, training, education, licensure and certifications, work location, and other business or organizational considerations.

Requirements

  • At least 5 years of experience in technical support, product training, or field service within a manufacturing, mechanical, or industrial setting.
  • Strong interpersonal and communication skills, including the ability to simplify complex technical concepts.
  • Demonstrated ability to manage and collaborate with third-party service providers.
  • Ability to travel up to 50%, depending on region and event activity.

Nice To Haves

  • Background in pool equipment, HVAC, plumbing, electrical, or similar trades.
  • Bachelor’s degree.
  • Centrally located within the territory.

Responsibilities

  • Deliver on-site and virtual technical support in partnership with Sales, Warranty, Support, and Regional Technical Supervisors, providing timely and accurate field guidance.
  • Facilitate product training and live demonstrations at customer locations, distributor branches, regional training events, and trade shows, in accordance with national training governance standards.
  • Support product launches through field validation, warranty readiness, and feedback to Product and Engineering teams.
  • Build and manage relationships with third-party service partners, reinforcing product performance and adherence to Pentair standards.
  • Serve as a field liaison between Sales, Product Management, Customer Support, and Training & Education.
  • Gather and share actionable field insights to improve training content, warranty analysis, and product updates.

Benefits

  • Health benefits
  • 401(k)
  • Employee stock purchase program
  • Disability benefits
  • Life insurance
  • Critical illness insurance
  • Accident insurance
  • Parental leave
  • Caregiver leave
  • Tuition reimbursement
  • Paid time off
  • Wellness programs
  • Possible annual incentive bonus
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