Field Operations Partner - Internal Only
About The Position
The Field Operations Partner connects Maverik stores with operations teams, ensuring locations have the knowledge, support, and training needed to succeed. The role delivers training, coaches leaders and Team Members, supports new store openings, and promotes consistent execution of company standards. It helps drive operational consistency, leadership development, implementation of company initiatives, stronger business performance, and an exceptional guest experience. This is a highly field-based position with significant travel throughout the assigned territory, typically 3–4 days per week, including local and overnight travel. The territory primarily includes stores in the Salt Lake City area, with travel into Idaho and potentially Wyoming and Oregon. Candidates should be based in the Salt Lake City area or surrounding area.
Requirements
- 3+ years of experience in multi-unit operations, training, or field support roles.
- Demonstrated experience delivering structured training programs across multiple locations.
- Strong understanding of standard operating procedures (SOPs) and operational execution.
- Proven ability to influence and coach store-level teams and leaders.
- Ability to travel significantly throughout the assigned territory, typically 3–4 days per week, including local and overnight travel.
- Candidates should be based in the Salt Lake City area or surrounding area.
Nice To Haves
- Bachelor’s degree in a relevant field or equivalent experience.
Responsibilities
- Deliver and execute training programs, including SOP rollouts, retraining initiatives, new store openings, and ongoing employee development across assigned locations.
- Facilitate instructor-led, virtual, and in-field training experiences that support operational excellence and consistent execution of company standards.
- Partner with operational leaders to align training initiatives with business priorities, operational goals, and organizational growth strategies.
- Provide in-store coaching, reinforcement, and performance support to store teams and leaders to promote adoption and sustained execution of training objectives.
- Identify performance, knowledge, and execution gaps through observations, assessments, and feedback, and implement targeted training solutions.
- Assist in developing, maintaining, and improving training materials, resources, tools, and learning processes.
- Coordinate training logistics, including scheduling, communication, preparation of instructional materials, and support for instructor-led and technology-based learning programs.
- Collect, analyze, and communicate training feedback, assessment results, and performance metrics to evaluate program effectiveness and recommend improvements.
- Support cross-functional operational initiatives, change management efforts, and training-related communications.
- Stay informed of learning and development best practices and emerging trends.
Benefits
- Full health, dental, and vision package with company contribution to cost.
- In-store and fuel discounts.
- Retirement plan with company match (401K).
- Eligible for the annual incentive bonus program.
- Annual profit sharing for eligible Team Members.
- Comprehensive paid time-off policy, along with additional perks and benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
