Field Operations/Parking Lead (Parking Officer III)

San Diego State University•San Diego, CA

1d•Onsite

About The Position

San Diego State University is seeking a Field Operations Lead/Parking Lead to coordinate parking and traffic related functions and ensure the smooth, day-to-day operations of Transportation Services. Reporting to the Associate Director, this position plays a key role in leading enforcement representatives, student assistants, and operational activities that support the safety and efficiency of campus parking services.

Requirements

High school diploma or equivalent
Possession of a California Driver’s License
3 years of related experience
Ability to lift up to 50 pounds with assistance, and ability to lift 30 pounds without assistance.
Repeatedly, sit, bend, walk for extended hours, stand and have repetitive arm movement for long periods of time, exposure to car and flare fumes, and the ability to tow equipment.
Working knowledge of applicable procedures and regulations related to parking and traffic control.
Ability to act and resolve parking and traffic problems.
Working knowledge of parking-related equipment and technology.
Ability to write standard parking incident reports in a clear and concise manner.
Working knowledge of applicable radio systems.
Experience, observing and recalling details and incidents, as well as detecting and responding appropriately to potentially hazardous situations.
Valid California Driver’s License or the ability to obtain one within 10 days of hire.

Nice To Haves

One or more years of prior experience working in parking field operations relating to the enforcement of the California Vehicle Code and California Education Code preferred.
One or more years of experience working with parking enforcement automated systems (enforcement devices, mobile printers, sign printers, License Plate Readers, Pay Stations, mobile RIMS) preferred.
Bachelor’s Degree in Business, Leadership, Communications, Criminal Justice Administration, Public Administration or a related field is preferred.
Experience leading and supervising event operations, including coordinating workflows among multiple vendor partners or similar is preferred.

Responsibilities

Provide lead work, direction, and daily oversight for a team of Parking Enforcement Representatives and 12-15 student assistants.
Conduct training, update manuals, and provide lead work and team assignments to ensure operational objects are met.
Patrol campus on foot or by vehicle to enforce parking rules and regulations.
Serve as a shift lead, respond to service calls, and maintain a visible presence across campus.
Assist with the administration, training, and direction of student participants, ensuring program effectiveness and professional development opportunities.
Lead and coordinate parking operations for special events, collaborating with campus personnel and external partners as needed.
Maintain and manage operational equipment and inventory to support daily activities and special event operations.
Provide documentation, reporting, and operational updates to the Associate Director; contribute to the continuous improvement of department workflows.
Work a variety of shifts, including nights, weekends, holidays, extended hours, and emergency callouts tied to special events or emergency campus needs.

Benefits

15 paid holidays
vacation
sick leave
CalPERS pension plan with retiree healthcare
reciprocal agreements with other California public retirement systems, including the University of California system.
Medical, dental, and vision options at low or no cost.
CSU tuition fee waiver for employees and eligible dependents.
FlexCash
life and disability insurance
legal and pet plans.
Access to the library, campus events, employee groups, and volunteer and social activities.