Field Operations Engineer

Two Six Technologies is seeking a Field Operations Engineer to work onsite at their Arlington Headquarters. The role involves providing customer support through on-site installation, troubleshooting, and repair of systems. The engineer will also be responsible for project management, documentation, training, and briefing customers on company projects. The ideal candidate should have a strong work ethic, customer service orientation, and experience in the Cyber Mission Force community. Travel may be required, and a current Secret Clearance with the ability to obtain a TS/SCI clearance is necessary.

Provide customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of systems

Requires an understanding of the Cyber Mission Force (CMF) organizational construct, tools/capabilities utilized in cyberspace operations and experience in system/network administration, incident response and forensic analysis

Participate in the establishment, measurement, and achievement of customer satisfaction metrics

Perform project management function from client engagements to include identification, scheduling, tracking, and reporting

Provide client feature request to project engineering teams and project support personnel

Develop and write documentation as required

Brief and demonstrate company projects to a variety of customers (government and non-government agencies)

Train and familiarize operators on equipment and systems developed by Two Six

Support an environment conducive to successful team interaction and customer satisfaction

Strong results-oriented work ethic and customer service orientation

• Ability to travel greater than 25%
• Current Secret Clearance with ability to obtain a TS/SCI clearance and may need to obtain a poly as well
• 5+ years' experience working in Cyber Mission Force community
• Programming and query language experience is a strong plus; Python, SQL
• Experience with DevOps and/or Agile is a huge plus; Atlassian collaboration tools
• Possess strong project management skills, with attention to detail
• Government or military cyber experience

• Experience with DevOps and/or Agile is a huge plus
• Possess strong project management skills, with attention to detail
• Government or military cyber experience
• Equal Opportunity Employer
• Does not discriminate in employment opportunities or practices based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, and protected veteran status
• Reasonable workplace accommodation for individuals with disabilities
• Uses E-Verify in hiring practices
• EOE, including disability/vets