Field Operations Director - Central Region (Undergraduate Ministries)

InterVarsity Christian Fellowship

7d•$19 - $26•Remote

About The Position

The Field Operations Director provides administrative and operational support to an assigned field supervisor, including office administration, event and meeting planning, records management, and internal and external communication. The position calls for creativity, discretion, independence, and work reflecting Biblical standards of excellence, integrity, and partnership. The role also involves organizational communication, coordination with departments such as Human Resources, Accounting, Legal, and Advancement, and developing and maintaining a funding base and prayer support. The employee raises an agreed portion of their salary and communicates with current and potential donors, churches, prayer supporters, friends, and family about their ministry with InterVarsity. This position leads ministry in an administrative environment. A designated office space may or may not be available, and travel to campus and off-campus sites is required as appropriate. The work is largely sedentary, with some filing and occasional lifting and setup of materials weighing up to 20 pounds.

Requirements

Annually affirm InterVarsity’s Statement of Agreement, including its Doctrinal Basis and Purpose Statement, and embrace its Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality.
Bachelor’s degree or equivalent education or experience.
Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and Publisher.
Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology.
Familiarity with social media tools such as Facebook, Twitter, and Instagram.
Availability to travel for local and out-of-town business meetings, including the triennial Urbana Student Missions Conference and National Staff Conference.
Excellent written and verbal communication skills.
Ability to handle sensitive information confidentially.
Ability to develop and maintain positive working relationships and demonstrate respect and professionalism.
Commitment to and ability to work in a diverse environment.
Ability to self-manage time, projects, priorities, and assigned work appropriately.
Ability to produce accurate, thorough, timely, high-quality work.
Ability to identify and resolve problems that inhibit plans, persevere through obstacles, and accomplish tasks.
Ability to work under pressure with minimal supervision, take initiative, be teachable, act as a self-starter, offer suggestions, and anticipate needs.
Organization, planning, and hosting skills for different types of events and meetings.
Active listening and appropriate feedback and responses.
Ability and willingness to ask others for financial, prayer, and practical help.

Nice To Haves

Prior or current experience with InterVarsity as a staff member or student.
Two or more years of previous administrative, project, and event management experience.
Project management certification.
Event management certification.

Responsibilities

Be a maturing disciple of Jesus Christ, maintain spiritual disciplines, and model wisdom and maturity in balancing family, church, and ministry life.
At higher levels, oversee and supervise assigned administrative and operational associates and volunteers.
Manage daily, weekly, and monthly office details, including mail, filing, supplies, phones, and correspondence.
Maintain files, mailing lists, meeting minutes, contacts, and staff, faculty, volunteer, and ministry partner lists.
Manage the supervisor’s calendar and update assigned calendars with staff-related events and dates.
Pay and record office-related invoices and prepare and submit expense and PCard reports to accounting.
Manage office equipment, including Proxe Stations, projectors, camcorders, and display boards.
Create and manage assigned reports, presentations, and projects.
Coordinate, plan, and manage meetings and events and their related resources.
Negotiate with vendors for supplies and meeting and event logistics, and process related contracts.
Manage and track staff application materials, performance reviews, chapter affiliation submissions, Fall Field and Annual Field reports, alumni forms, and related materials.
Act as Workday Learning Partner by enrolling staff in assigned courses, tracking completion, and performing related duties.
Monitor the assigned territory’s work with ERP and CRM software.
Serve as a contact between the supervisor, team members, staff directors, leaders, staff, faculty, and students.
Oversee compliance with national requirements, processes, and procedures.
Prepare, direct, and coordinate information between the supervisor, campus staff, and staff on other teams.
Expedite and manage communication with team members, staff, vendors, program participants, and others as needed.
Manage and develop social media content, monitor social media trends, and maintain websites as assigned.
Partner with Human Resources on staff applications and performance reviews; Accounting on budgets and expense reports; Legal on contractual matters; and Advancement on ministry partner development.
Draft and maintain correspondence and other communications.
Develop and maintain a funding base and prayer support; raise an agreed amount or percentage of salary.
Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity.
Perform other duties as assigned.