Field Operations Associate - Virginia Beach, VA

Aerotek•Virginia Beach, VA

About The Position

The Field Operations Associate supports client and contractor onboarding and compliance while providing front-office and administrative support. The role keeps client pre-employment requirements, forms, policies, and onboarding documents current and validated with Compliance departments. It manages onboarding packets and tracks candidate information until candidates are cleared to start, including background checks, drug testing, and medical screenings. The associate also manages contractor E-Verify compliance and provides customer service to candidates and office visitors. Administrative duties include maintaining office supplies, handling mail and shipments, and organizing office records and directories.

Requirements

Customer- or sales-focused experience.
Experience in a team-oriented environment.

Nice To Haves

Bachelor’s degree (preferred).

Responsibilities

Keep client pre-employment requirements, forms, policies, and onboarding documents current and validated with Compliance departments.
Manage client onboarding packet requirements, including authorization forms, drug tests, and background checks.
Update the Candidate Tracker with contractor data until the candidate is cleared to start.
Enter and manage contractors' background checks, drug testing, and medical screening processes.
Manage contractor compliance with E-Verify requirements, including expired documents and compliance items.
Provide front-office customer service by telephone and in the reception area.
Order, maintain, and organize office supplies; manage mail and shipments; and file and maintain office paperwork and the office directory.
Provide customer service in every interaction to support a quality candidate experience.