Field Nurse Case Manager - Norfolk, VA

Gallagher • Richmond, KY

3d

About The Position

Gallagher Bassett’s Field Nurse Case Manager provides medical management for workers’ compensation injured employees through telephonic and in-person contact with injured workers and medical providers. The role coordinates with employers and claims professionals to manage medical care and support injured employees’ return to work. The position covers the Norfolk, Virginia area, with a travel radius of up to two hours.

Requirements

• Degree from an applicable program of training.
• At least 3 years of clinical experience in an acute care setting.
• Active Registered Nursing license or equivalent in the state of practice or states where case management is performed.
• Adequate knowledge of managed care, especially the use of criteria, guidelines, and national standards of practice.
• Advanced written and oral communication skills, as well as organizational and leadership skills.
• Ability to self-direct and proactively manage assigned case files.
• Strong time management skills.
• Ability to travel to appointments within approximately a two-hour radius.

Nice To Haves

• Bachelor's degree.
• Workers' compensation experience.
• Certification in a related field.
• 1–3 years of clinical experience.

Responsibilities

• Coordinate medical evaluations and treatment.
• Meet with physicians and injured workers to collaborate on treatment plans and discuss return-to-work goals.
• Keep employers and referral sources updated about medical treatment and work status.
• Coordinate ancillary services, such as home health, durable medical equipment, and physical therapy.
• Communicate with employers to determine job requirements and explore modified or alternate employment.
• Discuss and evaluate treatment-plan results with physicians and injured workers using Evidence Based Guidelines to support effective outcomes.
• Document case management observations, assessments, and plans.
• Generate reports for referral sources communicating case status and recommendations.
• Prepare ongoing correspondence for referral sources, employers, medical providers, injured workers, and other participants involved in the treatment plan.
• Participate in telephonic case conferences as needed.
• Maintain a minimum caseload of 35 files, 150 monthly billable hours, and at least 95% quality compliance.

Benefits

• Competitive compensation.
• Comprehensive benefits programs designed to support well-being.
• Career development opportunities and ongoing learning.
• A collaborative, people-first culture with accessible leadership.
• Opportunity to do meaningful work with global reach and local impact.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed