Field Merchandise Team Leader - Jacksonville, FL & Surrounding Area

Wawa, Inc.•Tampa, FL

About The Position

The Field Merchandise Team Leader plans, directs and executes merchandising and operations startup for new stores, remodels, full store resets, equipment enhancements, special projects and closings. The role supervises field merchandisers, store associates and vendors to meet project timelines and ensure merchandising standards and communication processes are followed. It reviews merchandising and equipment plans for accuracy and works with Retail Space Planning, Floor Planning and Construction Teams to resolve concerns. The position leads store setup and reset work, coordinates product and equipment deliveries, manages resources and closing-related transfers or donations, and verifies that stores meet merchandising and equipment standards. It provides coaching and support to Store Management Teams, conducts surveys and project walks, documents issues, and collaborates across functions to improve processes. The team leader also provides overall direction to team members, including feedback, development, performance appraisals, corrective action and participation in hiring decisions.

Requirements

3–5 years of related work experience.
Experience with merchandising plans, equipment plans, JDA and SAP.
Strong PC application skills, specifically in Microsoft Office.
Strong project management skills and ability to prioritize and meet deadlines.
Ability to work independently and in a team environment.
Proven leadership skills; ability to motivate, coach and develop others.
Excellent oral and written communication, interpersonal and customer service skills.
Detail-oriented with strong organizational, analytical and problem-solving skills.
Ability to establish and maintain a working environment conducive to positive morale, individual style, quality, creativity and teamwork.
Ability to lift up to 50 lbs. and consistently put away merchandise and equipment.
Current driver’s license and ability to travel independently by car to all locations.
Willingness to travel; overnight stays may be required.
Some night and weekend work is required; hours vary.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Plan, direct and execute merchandising and operations startup for new stores and remodels; participate in kickoff meetings and weekly touch points with Store Operations.
Build Lozier and Metro shelving, stock small wares, oversee store restocking—including McLane and DSD vendor product and fuel supplies—and manage Store Operations support, third-party labor and merchandising team labor.
Direct new store setup and merchandising execution to established standards.
Plan and implement full store resets; determine equipment and fixture needs, review equipment availability, order additional equipment as needed, conduct post-reset walks with Store Operations and update equipment surveys.
Coordinate DSD and vendor equipment and fixture deliveries for resets, new stores and remodels; resolve vendor product issues to ensure products are 100% in stock; ensure vendors provide credit and pick up product for closings.
Partner with DSD Supply Chain and the Merchandising and Floor Planning Coordinator on vendor coordination.
Manage transfer, donation and recycling processes for closings and remodels, partnering with the Store Operations Impact Planning Team on donations and the Facilities Team on shelving recycling.
Ensure equipment stress tests are conducted for new stores and remodels; work with Construction and the Contact Center to resolve issues before opening; document issues and trends through iPad surveys and provide feedback in partnership with Operations Engineering.
Provide construction insight for building punch walks; conduct and resolve merchandising punch walks with Operations; complete required iPad surveys.
Ensure plan-o-gram compliance at store level, coach Store Management Teams on merchandising standards and provide merchandising support to Store Operations as requested.
Conduct surveys scheduled by the Merchandising Logistics Coordinator or Merchandising Supervisors for Category Teams and other internal partners.
Provide overall direction and support for the team; monitor and assess individual work, provide feedback and coaching, support development, complete performance appraisals, take corrective action when appropriate and participate in hiring decisions.
Work cross-functionally with Strategic Sourcing, Retail Space Planning, Category Teams and Construction to identify process improvements; plan major project initiatives, test new processes and provide insight.
Lead independent projects and tasks assigned by management.