Field Mechanic

Tennant Company • Des Moines, IA

15h • Onsite

About The Position

Tennant Company is hiring a Field Mechanic to service Tennant cleaning equipment and similar competitor products at customer facilities. The technician diagnoses equipment issues and performs preventative maintenance, troubleshooting, and repairs to help restore equipment to working condition. The role involves mechanical, electrical, hydraulic, and combustion-engine systems, along with customer communication and territory management.

The technician plans daily service schedules, contacts customers to coordinate service activities, and communicates expectations, timelines, billing, and future service needs. The role also requires maintaining accurate service records, keeping company property organized and clean, following safety protocols, and using appropriate personal protective equipment. Field Mechanics collaborate with sales, customer service, technical assistance, field service support, and other technicians.

The position is based in Grimes, Iowa, and follows a Monday–Friday schedule. Tennant provides a company service vehicle, phone, tablet, uniforms, specialty tools, and comprehensive training, including ride-along, virtual, and factory-based training.

Requirements

• High school diploma or equivalent.
• Valid driver's license and ability to meet Tennant Company driving policy requirements.
• At least 3 years of experience troubleshooting and repairing combustion engines (LP, diesel, or gas).
• At least 3 years of experience troubleshooting and repairing mechanical and electrical systems.
• At least 3 years of experience using hand and power shop tools, equipment, and diagnostic devices.
• At least 3 years of experience using a personal computer, MS Office Suite, and email.
• Ability to lift 60 pounds; occasionally lift items up to 90 pounds, with assistance provided for items weighing over 60 pounds.
• Ability to perform frequent sitting, standing, twisting, reaching, pushing, pulling, bending, stooping, kneeling, or squatting.
• Ability to drive a van to customer sites daily, including frequent driving time of 3 or more hours per day.

Nice To Haves

• Vocational schooling in automotive, diesel, or electrical studies.
• Experience working on mobile equipment such as forklifts or heavy equipment.
• Previous experience working directly with customers.

Responsibilities

• Perform preventative maintenance and troubleshoot and repair mechanical, electrical, hydraulic, and combustion-engine problems on customer-owned Tennant products and similar competitor models.
• Manage the assigned territory and plan daily schedules, including contacting customers to schedule service activities.
• Communicate with customers about service expectations, estimated timelines, billing, and future service needs.
• Create and maintain records of service activities and business reporting documentation.
• Maintain the cleanliness and organization of company property, including the vehicle, tools, parts, inventory, and equipment.
• Follow safety protocols and use proper personal protective equipment.
• Collaborate with sales, customer service, technical assistance, field service support, and other technicians.

Benefits

• Competitive salary.
• Performance-based incentives.
• Comprehensive benefits package eligible on the first day of employment.
• Company service vehicle.
• Cell phone and tablet.
• Uniforms.
• Specialty tools.
• Comprehensive training, including ride-along, virtual, and factory-based training.
• 401(k) with a 100% match up to 6%.
• Paid vacation time.
• Up to 8 paid company holidays and 3 personal holidays per year.
• Dental and vision coverage.
• Wellness rewards.
• Family support programs.
• Company-paid disability and life insurance.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED