Field Marketing Operations Support (Embedded)

On Board Experiential•San Francisco, CA

About The Position

On Board Experiential (OBE) is seeking a Field Marketing Operations Support professional to join its team and embed within a client's Enterprise Field Marketing organization, supporting field programs across the Americas. The role translates approved field marketing plans into coordinated execution, owning program management and marketing operations across the full event lifecycle while working within the client's systems, meetings, and planning rhythms as a trusted extension of the team. The position is operationally focused, but calls for an understanding of enterprise sales cycles, account-based marketing, and field marketing strategy. The successful candidate will understand the business context behind events, work closely with sales, identify risks, and recommend adjustments rather than only reporting status. The role requires adapting to a client's systems and culture, managing multiple workstreams, and supporting event timelines that may include non-traditional hours. Travel to support in-person events is approximately 25% to 30% as needed.

Requirements

  • 3 to 6 years of experience in field marketing, marketing operations, event marketing, or program management, ideally supporting B2B or enterprise organizations.
  • Experience working with enterprise marketing and sales technology stacks, such as Salesforce/SFDC, marketing automation platforms, and event registration tools.
  • Strong program and project management skills, including the ability to manage multiple workstreams, deadlines, and approvals simultaneously.
  • Familiarity with Salesforce campaign setup, lead management, and marketing operations workflows.
  • Working understanding of account-based marketing strategy and execution.
  • Comfort operating within a client's systems, tools, and meeting cadences as an embedded team member.
  • Strong written and verbal communication skills and ability to build trust with sales, marketing, and executive stakeholders.
  • Analytical mindset and ability to turn event and program performance data into clear, actionable recommendations.
  • High attention to detail and follow-through, particularly regarding registration, data accuracy, and reporting.
  • Comfort embedding within a client's team and adapting to its systems, culture, and cadence.
  • Proactive, solutions-oriented approach, including anticipating risks and bringing recommendations.
  • High energy and flexibility to support event timelines, which may include non-traditional hours.
  • Natural curiosity and a continuous-improvement mindset.
  • Willingness to travel as needed to support in-person events, approximately 25% to 30% of the time.
  • Comfort working in ambiguity within a fast-paced enterprise sales and marketing environment.

Nice To Haves

  • Exposure to enterprise sales cycles and account-based marketing (ABM).
  • BA/BS in Marketing, Business, Communications, or a related field; relevant work experience may be considered in lieu of a degree.

Responsibilities

  • Build and maintain workback plans, trackers, approvals, and handoffs across the event lifecycle.
  • Provide status updates and proactively escalate risks to the client's field marketing leadership.
  • Coordinate cross-functional stakeholders to keep programs on track from planning through execution.
  • Own event registration setup, RSVP management, and attendee communications.
  • Track attendee data and ensure its accuracy across systems throughout the event lifecycle.
  • Build and maintain seller toolkits, outreach cadences, and audience segmentation for sales teams.
  • Coordinate send-on-behalf communications and manage review and approval cycles with sellers.
  • Coordinate briefing documents, executive profiles, and content inputs for executive participation in events.
  • Manage review cycles and final deployment of executive-facing materials.
  • Set up Salesforce campaigns, manage lead uploads, and coordinate with Marketing Operations on data quality.
  • Perform quality checks to ensure accurate campaign and lead tracking.
  • Build and maintain post-event dashboards and reporting.
  • Track follow-up actions and maintain visibility into outstanding items for the client's team.
  • Understand the client's product, sales, and go-to-market motions to align field programs with broader marketing and revenue goals.
  • Attend sales calls and leadership meetings as needed to understand the full account context.
  • Apply working knowledge of ABM principles to support long-term, account-specific marketing plans, typically spanning 12 to 18 month enterprise sales cycles.
  • Analyze program and event performance and proactively recommend adjustments.

Benefits

  • Medical, dental, and vision insurance.
  • Employer-paid basic life and personal accident insurance.
  • Annual profit-sharing/bonus plan based on company and individual performance.
  • 401(k).
  • Healthcare Flexible Spending Account.
  • Dependent Care Flexible Spending Account.
  • Paid time off (PTO).
  • Short-term and long-term disability insurance benefits.
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