Field Marketing Event Coordinator

Aircall.io • San Francisco, NY

7d • Hybrid

About The Position

Aircall is hiring an experienced Event Coordinator to plan, coordinate, and execute events across the US and Canada as part of its Field Marketing team. The role supports events ranging from executive dinners and roadshows to partner and customer events and larger flagship moments, ensuring they advance pipeline and brand goals. The coordinator works with Field Marketing, Sales, Account Management, Partnerships, Performance Marketing, Creative, and Content teams. The position is hybrid from either Aircall’s New York or San Francisco office and includes on-site event work and travel across the US and Canada, estimated at roughly 20–30% and to be confirmed.

Requirements

• 3 to 5+ years of experience in event coordination, event marketing, or event production.
• Track record of running events of different sizes, from small executive dinners to large conferences or trade shows.
• Strong vendor and venue management skills, including negotiating quotes and managing contracts.
• Comfort tracking budgets, invoices, and purchase orders against event plans.
• Excellent organization and attention to detail, with the ability to manage several events simultaneously.
• Clear, confident communication with Sales, Account Management, partners, and external vendors.
• Experience with Salesforce and a marketing automation platform such as HubSpot or Marketo.
• Calm and resourceful on site, with a bias for solving problems quickly.
• Willingness to travel for events, roughly 20–30%, to be confirmed.

Nice To Haves

• Event platforms such as Cvent, Eventbrite, or Splash.
• Experience with events in Canada.
• Background in AI, voice, CCaaS, or telecommunications.

Responsibilities

• Plan and run events end to end, from initial brief through post-event wrap-up.
• Coordinate event logistics, including venues, catering, AV, travel, shipping, signage, and swag; prepare run-of-show documents and checklists.
• Source, negotiate with, and manage agencies, vendors, and venues, ensuring budget and quality expectations are met.
• Monitor event spending, manage invoices and purchase orders, and flag budget overruns early.
• Manage invitations, registration, and guest lists with Sales, Account Management, and Partnerships to attract relevant accounts.
• Work on site at events, including traveling across the US and Canada.
• Capture attendance and lead data in Salesforce and a marketing automation platform, support timely Sales follow-up, and report on event results.
• Brief Creative and Content teams on event assets, signage, and collateral, and maintain consistent event messaging.
• Document processes, templates, and lessons learned to build repeatable event playbooks.
• Support customer-story and partner programs through events.

Benefits

• Work-life balance is important at Aircall.
• Fast-learning environment with an entrepreneurial culture and strong team spirit.
• Competitive salary package and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed