Field Marketing Event Coordinator

Aircall.io, Inc. • San Francisco, CA

22h • $90,000 - $110,000 • Hybrid

About The Position

Aircall is seeking an experienced Event Coordinator to join its Field Marketing team and manage the planning, logistics, and execution of events across the US and Canada. The role covers executive dinners, roadshows, partner and customer events, and larger flagship events, working with Field Marketing, Sales, Account Management, Partnerships, Performance Marketing, Creative, and Content teams to support pipeline and brand goals.

The coordinator owns event logistics and delivery, including vendor and venue management, budgets, attendance, on-site execution, and post-event reporting. The role also supports customer and partner storytelling through events and develops repeatable processes, templates, and lessons learned. It is hybrid from either Aircall’s New York or San Francisco office and involves approximately 20–30% travel for events, to be confirmed.

Requirements

• 3 to 5+ years of experience in event coordination, event marketing, or event production.
• Track record of running events of different sizes, from small executive dinners to large conferences or trade shows.
• Strong vendor and venue management skills, including negotiating quotes and managing contracts.
• Comfort tracking budgets, invoices, and purchase orders against event plans.
• Excellent organization and attention to detail, with the ability to manage several events at once.
• Clear, confident communication with Sales, Account Management, partners, and external vendors.
• Experience with Salesforce and a marketing automation platform such as HubSpot or Marketo.
• Calm and resourceful on site, with the ability to solve problems quickly.
• Willingness to travel for events, roughly 20–30%, to be confirmed.

Nice To Haves

• Experience in B2B SaaS or technology.
• Experience with event platforms such as Cvent, Eventbrite, or Splash.
• Experience with events in Canada.
• Background in AI, voice, CCaaS, or telco.

Responsibilities

• Plan and run events end to end, from initial brief through post-event wrap-up, including executive dinners, roadshows, partner events, customer events, and flagship events.
• Manage event logistics, including venues, catering, AV, travel, shipping, signage, swag, run-of-show documents, and checklists.
• Source, negotiate with, and manage agencies, vendors, and venues, ensuring budget and quality expectations are met.
• Track event spending, manage invoices and purchase orders, and flag potential budget overruns early.
• Manage invitations, registration, and guest lists in coordination with Sales, Account Management, and Partnerships.
• Run events on site, including travel across the US and Canada.
• Capture attendance and lead data in Salesforce and the marketing automation platform, support timely Sales follow-up, and report on event results.
• Work with Creative and Content to brief event assets, signage, and collateral and maintain consistent brand messaging.
• Document processes, templates, and lessons learned to make events easier to run and repeat.
• Support customer story and partner programs through events that showcase customers and partners.

Benefits

• Work-life balance is important at Aircall.
• Competitive salary package and benefits.
• Fast-learning environment with an entrepreneurial culture and strong team spirit.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed