Field Laboratory Representative

Dominion Diagnostics • Dover, NH

4d

About The Position

Dominion Diagnostics is seeking a Field Laboratory Representative (FLR) to support quantitative drug testing analysis. The role involves collecting patient urine and blood samples, entering patient information into electronic requisition forms, and packaging and shipping specimens to the laboratory for analysis. The representative is expected to deliver superior customer service while following departmental procedures, documentation standards, and HIPAA and compliance policies. The schedule is Monday through Friday, 8 a.m. to 11 a.m.

Requirements

• Punctuality, dependability, and consistent attendance.
• Exceptional customer service skills.
• Strong written and verbal communication abilities.
• Ability to remain calm and professional under pressure while maintaining a friendly and helpful demeanor.
• Basic computer and data-entry skills, including proficiency with common applications such as Microsoft Office, email, and the internet.
• Ability to stand for long periods.
• Ability to perform frequent walking, sitting, bending, lifting, stooping, kneeling, reaching, twisting, and squatting.

Responsibilities

• Facilitate urine and blood sample collection while following departmental policies.
• Complete required order-entry tasks, including entering patient information into electronic requisition forms.
• Package and ship specimens to the laboratory for analysis.
• Maintain sampling-supply inventory and order supplies as needed.
• Maintain accurate documentation.
• Follow established HIPAA and compliance policies.
• Work efficiently with a team of laboratory professionals.
• Provide superior customer service to clients and patients.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed