Field Laboratory Representative

Dominion Diagnostics LLC • Dover, NH

5d

About The Position

Dominion Diagnostics provides clinical drug monitoring solutions, actionable clinical information, and support services to medical specialties. Founded in 1997 by scientists focused on Addiction Medicine, the company develops diagnostic solutions intended to advance patient care and improve treatment outcomes.

The Field Laboratory Representative supports quantitative drug testing by collecting patient specimens, entering patient information into electronic requisition forms, and packaging and shipping specimens to the laboratory for analysis. The role is scheduled Monday through Friday, 8 a.m. to 11 a.m., and requires delivering superior customer service while working with laboratory professionals.

Requirements

• Punctuality, dependability, and consistent attendance.
• Exceptional customer service skills to provide a positive experience for clients and patients.
• Strong written and verbal communication abilities.
• Ability to remain calm and professional under pressure while maintaining a friendly and helpful demeanor.
• Basic computer and data-entry skills, including familiarity with Microsoft Office, email, and the internet.
• Ability to stand for long periods and frequently walk, sit, bend, lift, stoop, kneel, reach, twist, and squat.

Responsibilities

• Facilitate the collection of urine and blood samples in accordance with departmental policies.
• Complete required order-entry tasks and enter patient information into electronic requisition forms.
• Package and ship specimens to the laboratory for analysis.
• Maintain inventory of sampling supplies and order supplies as needed.
• Maintain accuracy in all documentation.
• Follow established HIPAA and compliance policies.
• Work efficiently with a team of laboratory professionals while providing superior customer service.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed