Field Laboratory Rep.

Dominion Diagnostics LLC • Woonsocket, RI

20h • Onsite

About The Position

Dominion Diagnostics provides clinical drug monitoring solutions, actionable clinical information and innovative support services to a variety of medical specialties. Dominion Diagnostics is committed to ongoing research, discovery and development of diagnostic solutions that advance patient care and improve treatment outcomes. Dominion Diagnostics was founded in 1997 by a group of scientists with a special interest in Addiction Medicine. The founders recognized clinical quantitative urine drug testing as one of the most objective diagnostic tools in patient treatment. Over time, they assembled a body of professionals that embraced the opportunity to help healthcare providers deliver a higher standard of medical care. The Field Laboratory Representative (FLR) role is a critical part of the quantitative drug testing analysis performed by Dominion Diagnostics. You will be responsible for efficiently and safely obtaining urine samples from patients, entering patient information into the electronic requisition form and packaging and shipping all specimens to the laboratory for the purpose of analysis.

Requirements

• Strong customer service skills
• Must be reliable
• Computer skills – must be able to work in multiple programs and windows, manage email and data entry.
• Communicate clearly and concisely with accuracy, credibility and confidence.
• Must have reliable transportation

Responsibilities

• Facilitate the collection, processing, and shipping specimens.
• Follow departmental policies to correctly identify the patient before any specimen is obtained.
• Properly label and document the specimens.
• Prepare specimens for shipment.
• Demonstrate customer service, compassion and appropriate communication when interacting with patients, physicians, and clinic staff.
• Follow Universal Precautions, OSHA standards, HIPAA, and strictly adhere to compliance guidelines.
• Maintain open communication with supervisor including notification of low volume shifts, unusual problems or deviations from established procedures.
• Maintain neat, clean, orderly patient/work areas at all times.
• Maintain an adequate inventory level of supplies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed